Our second visit this year. Once again we were given a warm welcome at reception and were given a very large room in the older part of the hotel this time. Although the furniture was dated the room was clean and well supplied with coffee, tea and biscuits. Lovely quality toiletries in the bathroom too. Breakfast was amazing with a huge selection of hot and cold food which was constantly being replenished. Staff throughout the hotel were friendly and helpful.

We were in a room set up for people in wheelchairs, which was super spacious but the sink was so small and low that it was hard to use. The pool was nice and warm but the ladies changing room was out of service and that meant we had to go back to our room to use the toilet. There’s no restaurant but the location is fantastic and close to everything. Breakfast was so so.

Check in at 4pm was awful we arrived at 1.30 .got told check in at 4 but come back at 3 pm and room should be ready, so went for a walk got caught in heavy rain got back to hotel at just after 3 pm room wasn’t ready so we had a drink girl came up 10 mins later and asked what room we were but our one wasn’t ready, she said she would let us know when it was 4 pm came no one had came over and overheard other guests getting told there rooms weren’t ready, about 4.15 now still no one came over so I went up again to see what was going on and I got told yes room is ready, so how long it had been ready for I don’t know.not a great start.

The shower in our room had no temperature control, it waa either very hot or very hot nothing else. Also, the shower area was badly affected with black mould. The wash basin did not drain properly. The carpet was badly stained and looked dirty. The female changing room was not available with guests being told to use the toilet or to change in the room prior to coming down to the spa. Dinner was not available in the hotel although guests were invited to use "Sister" venues with a discount voucher provided. All in all, not quite what should be expected from a business calling itself, "Scotland's Spa Hotel"

Rooms were fantastic and so were the staff but the spa, and common areas look tired and dirty. Breakfast was good.

Nice hotel.Our room had been refurbished so all good apart from shower.Power in shower wasn't good.We were on ground floor next to a road so heard all the traffic and pedestrians passing and some of them loud.Soundproofing not good.Heard every bit of noise from upstairs.Doors banging etc.On the upside grandkids loved the pool.Staff lovely.

2 night stay clean and comfortable room , lovely thick towels in room, and shower gel , shampoo and handwashing soap. Tea and coffee making facilities. Pool and jacuzzi excellent. Drinks at the bar reasonable price. Plenty selection of breakfast.

We had lovely view from our bedroom with view of nearby church with the bell chiming thru the day. Lovely flowers at front of hotel. Pool was nice and warm. We will stay here again on any future wee trips.

The hotel looks like it has been recently redecorated. Very good buffet breakfast selection. No lunch or dinner available but there is a discount at the sister hotel. Our only complaint was the lack of blue badge parking. No signage to say but you can use the electric charging parking however these spaces aren't large enough e.g. for wheel chair access.

Check in is thorough, but slow at busy times. I got a room upgrade which was good. Room had been done up, but still had 1970s furniture. Bathroom was clean, but very tired. I left before breakfast, 7.30 earliest option, so cant comment on that.

Rooms are looking tired and need of decoration.Swimming pool was very good and location of hotel to Pitlochry centre ideal.

Average hotel for the price

Room was miles away from lift, in a loft space accessed by an unsafe staircase. Room was very dated. View was amazing! Staff were very friendly. Car park very small. Breakfast was really good. The building is dated, needs a good clean and refurb. Thankfully we were only using as a place to sleep for 1 night so was ok, certainly wouldnt like to base myself there for any length of time.

Staff very helpful and friendly.

Outside sitting area and tables not cleaned.

Although the staff were helpful and the food was good. My room 130 was good, I have stayed in university rooms which were better. The kitchen light made it light in the room at night. The shower needs minor repairs, would recommend hotel but avoid 130 at all cost.

All staff are so helpful especially at breakfast can't do enough for you ,check in is so easy remember your vehicle registration you can park there for free

Clean rooms Breakfast excellent Pool first class

Room was clean and a good size with a comfortable bed. Parking was a bit tricky as it is a large and busy hotel. A very short walk to shops and restaurants. Breakfast was fresh and plentiful and all the staff were pleasant.

Staff where friendly and helpful. Room was clean and comfortable. Pool and steamroom very good .Spa facilities looked good. Hotel in good location just off main street. Good selection to choose from for breakfast. Would stay here again.