7.2
Pleasant
From 392 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

9.2

Service and Facilites

7.6

Traveller Reviews HR Plaza Luxor

Number of reviews per page
20
40
Top reviews
Douglas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Everyone at this hotel was great. Very polite, helpful and knowledgeable. The front desk people all spoke English and did their best to make it a good stay. The breakfast gal was also very good and friendly. The cleaning ladies were great. I would recommend this hotel to anyone travelling to BA.
Sandeep
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room was almost falling apart. Electrical outlets were loose, 32" TV was just a show piece, bathroom was awefull - 3x3 corner with curtain for shower was claustrophobic, Hotel does not qualify for a 3-star. Expedia customer service offered $50 in one-key cash, with no alternatives
Janine
icon-Business Family
Business Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

.
Ricardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Buena ubicación
Jose
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The staff was friendly, the room was clean, what we did not like was the breakfast, it was literally just bread and coffee.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Not a good experience. Laminate floor uneven, elbowing. Minimal bathroom essentials. Shower head loose with water spraying over shower curtain.Squeaky bed with soft squishy mattress!
Craig
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Eduardo at the front desk was super. The hotel is in a great location. It was a little dated and worn in my room. Stores, dining, busses, all very close. The city is rather dirty, but the property wasn't. Very basic breakfast...coffeee, tea, breads, juice...no meat or eggs. I was only there for 2 nights, so it was fine.
Joshua
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good location in the city center. Condition wasn't great. Non of the doors worked right. You had to kick or shoulder thrust the main door to get it to open or latch. The bathroom door had no hope of closing. Beds were so-so, but the cleaning staff would make them. There was a bag of doughnuts/pastries/bread left in a cupboard from whomever had the room before, so cleaning wasn't up to par. The desk staff were very nice and helpful and will change money right in the hotel. The bathroom wasn't great, but the shower pressure was great! For the price, I'd go somewhere else.
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esther
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

It’s a very old hotel. The bathrooms were really small. Your knees hit the wall in front of you when you sat on the toilet. Breakfast only consisted of toast and coffee. Check in and out was fine.
Lawrence
icon-Leisure
Leisure
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The insects were unbearable and the communication with check in was very unsatisfactory
Cintia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Front desk employees were helpful and informative.
Verified traveler
6.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Price was very good. Staff was excellent. Rooms were adequate, but dated. Air Conditioner worked, neighborhood is a little dodge at night. Don't expect too much from the breakfasts.
Hang
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Good
CARLOS
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Area around hotel a bit dirty with trash pick up issues
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Staff were wonderful Eduard at the desk was exceptionally gracious and helpful. Thank you.
German
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Property is dated, is not like the pictures.
Timothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The front desk staff was amazing!!! They were incredibly helpful especially with booking tours that would pick up from the hotel. We went to an incredible tango show, gaucho tour, and tour of Colonia Uruguay. They even helped with booking a Broadway style show, Querido Evan, in Spanish! Such an amazing visit!!!
Veronica
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Ask ONE question to the front desk personnel they will be happy to reply. If you ask a second one, they are impatient. We reserved a room for 3 but amenities were available for 2. Had to ask for amenities for the 3rd person. The hairdryer didnt work, again had to ask for one. Internet was unstable. The location was good. Super small elevator that fits only 3 people. We used the cups, they were not cleaned/replaced the next day.
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Jose
icon-with Children
with Children
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Everything was good! The location is perfect. The staff is very friendly.
FLORENCIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Good quality for price
Number of reviews per page
20
40