Despite our reservation being for 4 people, we were provided only 3 towels. There was makeup on the blanket from the pullout. Makeup on the wall of the closet. There were crumbs in the corner of the kitchen. The beds were sunken. The pull out mattress had the springs poking through so the only option was to sleep on it as a couch.
The pool was murky, the hot tub had a ring of scum, a bandaid was as on the pool deck.
For nearly $300/night, we were denied housecoats for walking between the pool and the room.