Overall Ratings & Reviews Courtyard Palmdale

I had to show my email reservation to get the breakfast I had paid for All the staff was very helpful and nice. I could be visiting the area again and will definitely stay there

The pathetic parking fee.

Staff were very friendly. Location was convenient as it had lots of places to eat close by and a Target not far to buy necessities. The room was really clean and spacious and they have Starbucks coffee inside the facility.Definitely booking them again for my next trip .

Very short but comfortable stay.

Our stay was fine. This website however is misleading about having a indoor pool in their photos. And we were not told we had access to the pool at the hotel across the parking lot until we were leaving.

Had a great experience at this location. Only stayed for a night but the staff members left a great impression on me. I would revisit this location if I'm ever in the area.

The woman that checked me in was wonderful. The two lady’s that worked the front desk after should not be in customer service. Maid service never came to service the room. No clean towels, trash never emptied. Within 30 minutes of checking in maintenance had to come fix the toilet we hadn’t used. The toilet remained unusable all night. I asked for fresh towels and the toilet to be checked. Then had to ask for towels again. Was informed that I should have gone back to the front desk for the towels. Also was informed that the toilet wasn’t broken, but clogged. I assume to place blame on myself? Didn’t like the scolding. I also paid $20 extra at booking for breakfast for two. They had no record of and I had to pay out of pocket for the Father’s Day breakfast I thought was taken care of. Took the simplicity out of paying in advance. The “indoor pool” is not located at the Marriott, rather in the hotel across the street. It’s so dirty and hot in the pool area. My friend stepped on a toenail. Hair floating in the foggy wagged. The air or lack of air inside made it difficult to breath. Overall I won’t be booking any future trips with the Marriott. I’ve have better experiences at a motel 6.

siple

Only issue was pool was in the hotel across and it was not only indoors but had too much chlorine burned out eyes pretty badly

Nice hotel, however $12 parking felt like a hidden charge. There is plenty of parking space, so don’t understand the need to charge $12 when nowhere else on my trip to the area did. The staff didn’t even confirm I had a car or ask for the make/ model/ plate number. I just saw $12 charged a week after my stay. Apart from that the hotel is fine - comfortable, safe, and clean.

Bathroom had a couple of cracks in tile along with the light. Everything else was great!

Close to lots of shopping plazas

Aside from the surprise parking fee of $12. Everything was great!! room was beautiful.. clean and the staff is amazing. The check in check out process was easy and again very friendly and informative. Great customer service. Very convenient right off the freeway. There’s a lot of restaurants fast food places close by. I would definitely stay here again.

The refrigerator did not keep my beer cold. The shower did not get hot only warm. I would never stay there again.

The staff was extremely friendly and helpful. Vanessa and her front desk team were excellent, and Daisy, in the Bistro, was fabulous, from her 5 star martini to the Bistro food.

we booked the accessible king with accessible bath tub. the room was great. i cannot walk at all and had my scoot with me. there was more than enough room. we will definitely be back!

My stay is excellent Great Service Great Staff

I wasn't able to stay at property because of an emergency ..I need my refund please

Everything was great...

The reception staff was very unwelcoming. We arrived for check in on 02/14 around 9:00PM. When we entered the lobby, the staff member nearest to the entrance did not welcome us but instead pointed us to go to the next staff member at reception. She seemed bothered by our arrival. The staff member that checked us in did not smile nor offer any kind of welcoming gesture. It seemed like we were getting booked for the local county jail instead of the hospitality industry. The walls our thin and unfortunately the guests next door and above us were very noisy even past midnight. We did call reception to make a noise complaint but based on our initial check in experience we have little faith that they cared. Would absolutely NOT recommend this hotel to anyone.