Noisy

They will not give you towels and the elevator never worked.

Love it

My stay was great however the front desk staff said that I could check out at 12 pm instead of 11 am and stated that she’d put my late check out in the notes. Sadly she didn’t put that I was doing a late checkout so staff and housekeeping disrupted my sleep from 10:50 am until 11:30 am which was annoying.

The hotel room was clean and spacious, great work space, bed was very comfortable, loved that there is general workout equipment in the rooms! I also used the gym in the hotel to run during my stay and it is large and clean. There was a water filter refill station/ice station on the floor next to the elevator which was very convenient. The hotel overall, including the staff & dining was great and I will absolutely stay here again. Thank you for a great experience while away from home.

Nice fitness center, exercise equipment and yoga supplies in the room. Elevator was under construction but did offer the service elevator. We took the stairs. Friendly staff, common area clean, plenty of parking, big lobby, restaurant and bar were nice, good food. Only cons 2 of the light bulbs were out so room was very dark, the shower knob (heavy brass) fell off while showering and hit my foot.

The staff that's being hired are more worry about looking good instead of focusing on customer services.management needs to focus on that if they want to increase sales.

Floors had hair and were filthy. I could see the dirt and took a wash cloth to wipe the floor and it was black with dirt. Also, checked the bed before I got in it and had hairs and a sand looking substance. I like the hotel because of the gym but wish the place was cleaner.

We came for a concert, and while we didn't spend much time at the hotel, the time we were there was excellent, very comfortable room, quality decor and toiletries, overall very nice.

The room was good and clean. However, the lights were very dim and the main light kept blinking on and off.

It was a great property! Would stay here again.

Lifts were broken. Staff were not friendly

Nice area, friendly staff, and breakfast/dinner was included! I'll most definitely come again. The only downside is that there was only two elevators, which one of them was a maintenance elevator, but that one seemed like it needed a little maintenance itself. The maintenance elevator made you feel as if it was going to drop to the basement or out the roof. My crew and I decided to take the stairs instead (4th) floor. The only thing it was missing was a swimming pool.

Overall the stay was amazing the only thing I would recommend is for staff to double check under the beds. Due to us finding a bag of chips and old pieces of food under the bed. Other than that it was amazing.

Was a great place to stay!

enjoyed the front desk clerk she was the best ever

Not the worst stay but not far from it.

Comfortable

No all day coffee, loud people, mold

Great stay. Came in to visit family in Orlund Park and this was convenient with many food options close by