The main hotel was nice and in a great location with friendly staff. The room (no. 46), located in a separate building, and particularly the bathroom, were in need of a refresh and did not live up to the marketing photos. The bathroom was not clean.

Lovely hotel. Very smart without being pretentious. The room was clean and bigger than we expected. The Yorkshire Tapas menu was a highlight.

Lovely friendly staff. Room was lovely. Amenities were good quality. Nice touches like the fridge and dressing gowns.

Lovely 2 night stay over valentine's weekend. Great location, a few minutes from the centre near the river

Great room lots of space and the facilities were great visited the bar and that was a nice area with great drinks would 100% come back next time I’m in york

Wonderful weekend at the Middleton. Close to everything. Staff were all friendly and helpful. Food was amazing!

Room was lovely. Also nice and clean with little extras that were appreciated - like tea and coffee facililies, water and milk in fridge etc.

Clean and well maintained room, really comfortable. Bathroom/shower excellent. Staff were welcoming and really helpful. Great breakfast!

The bedroom was fine - clean, comfortable and spacious. The bathroom however was cold and damp with mould evident on the walls, window and the side of the bath. We kept the blind closed as it made the room marginally warmer. We did report this and nothing was done.

Staff were excellent. Service was brilliant for breakfast and we had meal in the restaurant on our first night . The young man serving us was very welcoming and advised us re the tapas menu . Room comfortable. The bathroom was a little tired shower was excellent but decor needs refurbishing . After a shower the room was drenched in condensation. The bathroom heater wasn’t working on the first night there . All in all no complaints this was our second visit to this hotel and we will come back

Excellent hotel slight issue with the plumbing in the room but staff moved us without an issue

Fabulous stay from beginning to end, room spotless, facilities great, breakfast was gorgeous and all the staff were so lovely and helpful!

Great service and lovely hotel with lovely facilities.

Nice and clean room and friendly staff at reception. Great location just across the river from all of the cities main attractions, but quiet in the evening to get a good night's sleep.

Staff left the latch on the front of one of the beds that holds the twin beds together and my friend hurt her foot on it quite hard as it was sticking out. I had to remove it so it didnt happen again. No sanitary bags provided, housekeeping came while we were still in and checked every room to see if people were still in there. We also ran out of toilet roll really fast and there was no plug for bathroom shaver/toothbrush. I expected a lot more for a hotel of this price

Room unlike any displayed on hotel website. Generally run down and dirty room, needed a good clean and some maintenance

I’ve stayed here a number of times on business and it is great. It has a nice vibe, rooms are lovely and it is well located for the attractions. Highly recommended

Warm welcome by all staff, clean room, parking, 5 mins walk to York centre.

What a superb getaway i had in york which included a lovely stay at the well presented The Middletons hotel such a great stay and very friendly staff including the gorgeous receptionist

Lovely looking hotel, nice staff on reception always helpful. Lounge and bar area really lovely and cosy at anytime of day to relax,drink or play a game. Our room was nice ,just a couple of essentials missing for me. Toilet brush, shower cap and hand towels.