Overall Ratings & Reviews Mercure Johannesburg Randburg Hotel

I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.

convenient

Noisy party goers revelling until 3am with no attempt by management to engage them

THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY

The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again

The staff was exceptional as usual

Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129

Great location, close to the mall and transit system.

The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest. Still a few round pin 3 pin plug sockets!!!

Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.

The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.

We basically slept over after attending a show in JHB and had to leave early again.

It was above average for a short term stay. It was conveniently situated and good value for money.

Excellent service, very neat and staff was welcoming😊

Very central location. Friendly and helpful staff.

Convenient location with shops and restuarants within a walking distance. Good Wi-Fi. Friendly staff.

Comfortable quiet and easy

Just a short overnight stop - but all was good value for money

A very pleasant stay with friendly staff. They could have been more professional in replying to correspondence. Breakfast is a bit pricey.

Place it located centrally. Decent condition and amenities. Get what you pay for.