Overall Ratings & Reviews Marriott Indianapolis Downtown

This was truly a beautiful property. We thoroughly enjoyed it.

The location was local to downtown and the Pacers stadium was in easy walking distance

The individual checking me in was absolutely wonderful and the stat was nice and relaxing. Would definitely come back!!!

Close to sporting events

Very convenient with the conference center right opposite.

The staff was excellent. Made check in very easy. They were very accommodating. The only complaint is there so much construction in the area that it just was a lot going on.

The Hotel overall "look" was ok. However, we reserved a King size bed and were given a Queen size. It made matters worse when we called the reception and were told that yes, the bed was a King. We have 2 residencies w/ (2) bedrooms each and King size beds in all (4) bedrooms. We KNOW what a true king size bed is. The promotion said the room would come with a complimentary crib. What we got was a portable pen. Who wants their 11month old infant to sleep in a playpen ?? A crib is VERY different from a hardwood base playpen. Ridiculous! The restaurant food was extremely cold and we had to send it back. Our infant didn't even try to eat the ice cold pasta w butter. She did have some of the chicken once it was reheated. We were charged twice for one day of parking. We only ate at the restaurant once. If I am giving it 2 stars is because the breakfast was good. But couldn't help to notice it was part of our reservation and we were charged for 3 days of bfast when we arrived late Friday night and left Sunday morning by 5am. Again, a charge that was included in the room automatically whether you needed it for more than one day or not. Our reservation was quoted at below $600 which is ok for 2 nights but the bill was almost $1k. This is the second time this happens to us w a Marriott reservation. The first time was in Canada. This is our LAST time reserving a room at a Marriott Hotel. No one wants multiple tax and occupancy fees.

Great location. The hotel was very nice and we were able to walk to almost everything we had planned for the weekend. The staff of the hotel were all great.

The hotel was very nice! Guest services, especially KoKo, were super friendly and accommodating. The room was clean, and we had a great view. The only downside was the bed; it wasn’t as comfortable as I would’ve liked. Other than that, everything else was great!

Conveniently located to happenings in sports, food and government, the friendly and accommodating staff makes you feel welcome and the property is quite comfortable.

Just all around great

Clean and staff was great

Loved everything about this hotel

Only stayed 2 nights, the room was by the elevator so.....a little noisy but overall a good experience

The service was awesome. Staff was professional and friendly

Really nice facility. Given that the Zeta convention was ongoing we were not inconvenienced in the least. The front desk staff was outstanding!

Great location

Nice!

Stayed here for a concert, very nice hotel , comfy beds , parking is expensive and the food options were expensive , close to everything Would definitely stay again

Good stay just room thermostat was awkward