Beautiful luxurious hotel. Professional staff.

Wonderful hotel, everything was perfect and the staff is exceptional!

Amazing & large room that was very clean and comfortable. Staff was very friendly, and helpful and gave some excellent recommendations for nearby restaurants. The pool was great!

Breakfast was not included per staff.

Is a very centralized location with easy access to Palermo, Puerto Madero, and la Recoleta!

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Very prompt in repairing safe. Did their best to allow early check in.

Bed super comfy and food options very good

Room has been redecorated and is less cozy. More business like. No robes, no slippers and no bar in the room. Bed pillows were hard. Food options are good

I actually enjoyed very much.

Luxury rooms

Great property in a good walkable location . The hotel is very clean , modern

We stayed at this hotel as part of a tour, and had to stay one extra night on our own. The hotel itself was good, however they charge you for absolutely everything. They place bottled water in the room but they charge you. As a tourist, drinking the tap water isn't the greatest. It is potable but full of chlorine, and the staff didn't advise drinking it. There is a kettle in the room, and if there is any coffee/tea available in the room, they charge you for it. The breakfast buffet was average, not bad at all, but not great. If you want a "specialty" coffee they will charge you, but it's not a barista coffee, just a coffee made by a machine. The restaurant serves breakfast and lunch, but not dinner. However the bar does have a dinner menu. There are no english speaking channels on TV. While TV isn't a priority on vacation, it is nice to get something. The bottles of body wash/shampoo, etc. are the smallest we've ever seen. We had our own so this was not a huge problem, but be prepared.

While I would prefer being closer to the Polermo neighborhood next time, this was a rewlly great property. The rooms are really nice, the staff was very helpful, and it was a lovely stay.

Place was walking distance to a lot of the attractions in Buenos Aires. Martina at the reception was very nice and helpful to us. Beds were comfortable and place was clean.

I liked everything at this hotel.

Excellent alll around however was unable to eat in dining room for unknown reason probably language misunderstanding. Great restaurants nearby so no big deal

The experience was terrible given the hotel is 5* but the service was crap. Don’t feel like staying again anymore

Central location staff pleasant rooms lovely but no milk or creamer for your coffee Ovrrall lovely

The hotel staff were extremely kind and helpful. The manager, Alexander and his staff were kind enough to allow me to take a shower in the spa at 6 pm, even though I had already checked out. The room was spacious and comfortable.