Overall Ratings & Reviews Villager Lodge

Parking lot was covered in dangerous ice. I blame the snowstorm but it was scary walking from my car to the entrance. The room itself was also very cold inside. Staff were able to provide an extra blanket which helped. Room was very tidy and had everything we needed inside. Very friendly customer service

This is a basic, 2 story motel. Located on the main strip coming from the highways, so convenient to lots of food and some shopping. Nothing fancy, but as good as you can expect at the price range.

It is a good place to stay in general

We enjoyed our stay

I saw few centipede in our room.

I had 3 rooms booked. I was called at 8pm to ask if I was going to arrive for check in because it was late and it was a busy weekend and they wanted to know if they can rebook our rooms. In addition, I had reserved an accessibility room due to having an elderly individual in a wheelchair and upon arrival to check-in I was advised by the front desk staff that the room was in a second floor because they didnt know what an accessibility room was even though it was promoted that way. Furthermore, the rooms were very dirty. The bathtub and sink had hard stains on them for poor upkeep.

Hotel room was great!! No complaints. The only issue I had was the check in process was extremely slow.

I liked that the room was very clean, in perfect shape. I didn't like the way the charges were presented during on line resrevation, very confusing, referring for instance to additional $200 deposit charges that luckily me, never happened.

Amazing

Rooms need updating

Property was sketchy at best, and the staff charged an extra fee at check out.

Toilet was leaking. Not enough towels and the tv didn’t work. Brought a laptop but couldn’t change channels. Wanted to charge $1.50 for two more towels. I live local so I ended up going home to grab some more towels. Property was clean. Pool was good and there was a nice sitting area with a bbq. Went to a bakery next door that was good. The sign says free breakfast but there is no free breakfast. They “forgot to change the sign” for months.

Room 227 was dirty, full of mold, spider webs, a cracked toilet lid, moldy shower curtain, stained bath mat, a huge hairball in the drain which I had to remove to allow drainage of water from tub, cracked paint under air conditioning unit, dust and mold on top edge of space heater in bathroom. The list goes on. As for decor - 2 stained, dirty upholstered chairs greet you upon entering. Two faded, identical pieces of art hung on the walls. Worn, rough wood on desk surface. Plus ... advertised shuttle service and breakfast amenity were non-existent, even though advertised through your ad and at the location as well. Upon check-in, requested a ground level room for mobility issues - told it would be 4pm before a room was available. Smoke detector filthy. Not at all worth the money that was paid.

Easy check in, pool was a great add. Quiet and close enough to downtown by car. No turndown service but overall a good stay for the weekend.

This hotel was everything we needed for or quick stay in Niagra Falls

The room was clean and inviting. I was only in town for the evening. Excellent for the value.

Liked: Easy parking, lighting , close proximity to restaurants. Not liked: found a wet used towel hanging in the bathroom. Air conditioner was too noisy. Really loud. The front desk was not friendly. Otherwise, not a bad place to sleep.

Great

.

Clean, quiet and convenient. Need better Air Conditioning in the room.