Very happy with Sonesta hotel near the airport. Parking was lit. There were plenty of spaces. The staff was very friendly. The hotel itself was quiet room was clean. There was a little wear and tear but overall I’m extremely happy and have booked again on a sidenote they have a small cabinet in a common area hallway that has cooking utensils rice cooker, coffee grinder things to make your stay more convenient as there’s no restaurant or breakfast provided and parking was only seven dollars, which is a steal.

Absolutely awful, especially for the cost of that room. It smelled so bad. I asked for another room and the same problem. I got a refund and went elsewhere.

This was a nice property as expected it gets you the most bang for your buck. Great parking , you can tell its been remodeled a few times but the room was cold and spacious. The only complaint i have is that the Towels are getting close to needing replacement. You can tell they clean them hard and good. Well stay here again if the occasion arises. Also Raymond at the front desk is a nice guy and he has a helpful calming demeanor.

It was very dirty, outdated, noisy and there was hair all over the bathroom. It was very unclean… also there was no real front desk at night so if you checked in late, there’s nobody really there to help you after 11 PM… we left the next morning. But the staff was very nice.

The young receptionist lady was so rude.

I just needed a bed to get some rest and didn't plan to use the rest of the hotel (like the gym), or even the shower. The bed was decent and I did get the sleep I needed. But the room looked like it was host to a fight and no one wanted to pay for decent repairs. Walls and doors were patched and painted really poorly, light shades were torn and pushed back into place sort of, but should have been replaced, and there were frames on the wall with no pictures. It smelled somewhat unpleasant in the hallways and the room, but not horrible, and things were relatively clean. It left an impression that maybe the hotel went under a pretty nice renovation, but has been left to management that doesn't want to pay for proper repairs, making it into kind of a crap hotel with a nice looking lobby. It was nice to have received an upgraded room, but my 11 year old even joked with me that if we had gotten our original room it would have been a complete nightmare. We won't be returning.

Everything is okay. I am satisfied and back again.

Very Good customer service at reception. Very clean rooms, love the mini gym

Everything about this property is 0/10 terrible, except the front desk. The photos are extremely misleading. Upon entering our first room the mildew smell was extremely apparent. There were marks from cigarettes being put out on the side table by the bed. The appliances are not as pictured, they fridge is from the 80’s with food splattered on the side. The shower curtain is dingy and had holes in it. The cabinets and drawers in the kitchen were either hanging off or stuck. The bathroom fan was extremely loud and didn’t work. We had a hard time even sleeping because the room just felt literally so disgusting you could just feel it lingering around you. Stayed for 6 nights and never had room service once. We got 2 bath towels for 6 nights. Do not recommend for the price. You’re better off at a motel 6.

Cleaner outside

It smelled a lot like dog. Room did not mention anything at the time of reservation. Check in time is actually 3pm not 4. Late check out is $15 bucks extra, but you can stay until 2pm.

The staff are nice

Clean room, staff was nice and attentive. No cleaning of room and have to go to front desk to get clean towels to swap for old ones. Gym was working. Safe area.

Room was not cleaned or beds made every day. Room had a small kitchen and full refrigerator. Enjoyed the blackout curtains and room was quiet

Exceptional beds

Excellent for value

Room had an awful smell, tables were dirty and nightstand was rusty

Nice people. Good clean room. Great price!

odd room numbers have road noise since it closer to road. receptionist is very cunning and they wont change the room once you checked in. Before booking online call the hotel and confirm whether is availability of even rooms number which is not facing road and then book else we cannot sleep in night because of car roaring sound..

Where is my receipt for my stay? Sonesta told me they could not provide to me because I booked with Expedia. I have nor receive the receipt. Send to me immediately. latimer@trulypizza.com