The staff and service is exceptional, from a cold towelette and welcome drink on arrival to setting a small bonfire in front of our evening dining table for ambience. This was our second stay. The converted old hacienda is a delight. It is small and tranquil, located in a rather remote area in a small pueblo which is safe but doesn't have any activities. There are all two pools, a garden with a demonstration of Mayan indigenous medicinals and herbs (if you are lucky to be there at the right time), a spa (which I haven't used), a wonderful restaurant (dining on the veranda), and a library with books and games located in the 1909 administration building of the hacienda (which looks like a church). Exceptionally clean and staff is so attentive that the bottled water we had consumed upon arrival at 4pm was replaced by 6 pm while we were strolling the grounds. Rooms are comfortable and serene, but not lavishly appointed or modern, keeping with the atmosphere of the hacienda. Mattresses and pillows are very comfortable and with crisp, high-end sheets. Rooms have good A/C. We had a hiccup with our hot water and the management quickly attended to it. Can't wait to return to this special place.

This Hacienda was recommended by a good friend of mine in Merida. I stayed for 8 nights in the Casa Maya, right at the beginning of the Botanical Garden, close to the pool and the main building. It was fabulous—clean, lovely toiletries, a very power shower, and the most luxurious bed! I was welcomed to the Hacienda family immediately upon arrival by Lilia. Lilia, Maria, and Kimberly were always around at the main building for anything I needed—and I was always greeted with warm smiles by all. I am a vegetarian, and I have to say, the food was outstanding at the restaurant—fresh, local fruit, vegetables, and herbs from their garden. Daniel, Alexis, Mariano, and Fidel always made sure I had everything I needed for daily breakfasts and dinners and while at the pool as well. I had one spa treatment during my stay that was wonderful—a cranial massage from Guadalupe. The Hacienda also offers an array of tours (I did 3 that were free but made sure a tip was given). Hector did a great job taking me around the Hacienda and providing me with its history. Henry took me through the botanical garden and was fantastic at explaining the uses of the medicinal plants. He also took me to see Pedro, keeper of the melipona bees—they are so incredible! And the bird watching with Jose was outstanding!!! The rest of the staff—Anna, Irma, Manuel, Caesar—it was a true privilege to have received all the genuine caring from everyone there. What a wonderful experience I will never forget.

The staff, the grounds, the restaurant - everything was top tier. Would highly recommend!

Hacienda Santa Rosa de Lima is pure magic. Time stood still. A perfectly relaxed and old time elegant property. And it’s off the beaten path, situated a couple of hours from Merida and an hour or so from Uxmal. Staff is friendly, laid back and hospitable. Couldn’t have loved the vibe more. Perfect.

It’s a lovely property. Our room was large with attractive furnishings, and it had a huge outdoor area. The staff were very friendly and helpful. We had three delicious meals served in very lovely spaces. The pools looked great but it wasn’t hot enough to swim. It is a very quiet, restful environment.

A tropical oasis among dry forests.

Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation

Quiet, relaxing excellent food, attentive staff. Just great experience.

Absolutely best service ever ! The staff make any stay unforgettable.

Beautiful, historic place with lots of history!

Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!

Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche

Na

Rustic elegance that transports you back to colonial times. For me, it was a journey to the past, when I used to visit my grandparents at “La finca”. Large rooms and spacious bathrooms. Bath amenities were extraordinary, made with local honey. Smooth and fragrant. Food was excellent, but service was outstanding. Helpful and always ready to assist you in any way. We used it as a base to visit the many archaeological sites and Celestún, all within an hour drive.

Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with the vegan dinner and breakfast they made especially for our anniversary. We loved the sound of the birds on the property and walking down Santa Rosa's tiny main street to admire the colorful buildings and say hello to the neighbors. The main swimming pool (there are two!) is fantastic. Everything about this stay was perfect--except having to say goodbye. I will dream of this place forever.

This property is in a remote area about 1 hour from Merida and 1.5 hours from Campeche. The property is beautifully maintained and has been renovated so it retains its rural and historic charm. The service and food are fantastic. Its a wonderful option if you enjoy the peace and quiet of the Mexican countryside.

Beautiful place, with spacious and brilliantly decorated rooms and open spaces. Staff is awesome, helpful and very polite. They go far and beyond to make you happy.

The staff was outstanding, personalized. And the food was excellent. Really, our stay was unique.

Very peaceful and relaxing, the staff was happy to accommodate to our desires and make our stay enjoyable, like placing a table in the gardens or dinning options not in the menu. At the end of your stay you don't want to leave.

Bert friendly staff great place , near Uxmal and Celestum uf you have a car