Overall Ratings & Reviews MainStay Suites Dubuque at Hwy 20

You advertised this as having a pool. There wasnt one. False advertisement. And it was dingy. Theh breakfast wasnt even put out as it ran out and had to wait for any food.

Door would not latch. Front desk personnel were not helpful at all

Great place to stay. Very helpful staff.

I’ve stayed several times before, but this time was for 3 days/nights. Only breakfast offered was COLD biscuits and COLD gravy on all 3 mornings. They were notified about on the first day. Would have thought they would change up the breakfast menu, daily.

Likes the distance to downtown

This facility is always clean & staff is excellent

This is a great play to stay when you just need a basic place to lay your head at night. Room could use an update, but the bed was comfortable and the sheets were clean. Breakfast is basic but something before heading out--

Property was horribly discussing! Awful smells. Not clean. Filthy dishes. Nice people I guess, but I sure didn’t want to eat anything there. The price was good but I’d rather pay a few more bucks for a hotel with a cleaning staff. We didn’t see anyone that did housekeeping.

CNN was on in the breakfast area. Not appropriate. Put the weather channel on please.

Smells bad

Everything was fine. Friendly staff.

The employees were amazing and helped make the stay bearable. The property is dated, pictures are not how the rooms look. The “kitchen” that is in the rooms is missing the most basic things like a potato peeler, had only 1 small pot and 1 pan which were both old and not very clean. Overall if you don’t care about being in an older hotel it’s ok for the price but I was very disappointed that reality did not match the expectations set by the pictures

Decent hotel, not the best

It was a great stay

Room was dirty. Doors were off on cupboards. Friendly staff.

Our room was clean but outdated. Air conditioner was loud. Coffee maker didn’t work properly.

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The room/property was nice and clean and staff friendly. The room was kind of snug, but it had everything I asked for.

Our room was outdated. The bed was not comfortable and the springs underneath the mattress were very noisy. The non-smoking room had a strong cigarette smell and also an old musty smell. One of the worst hotel rooms I have ever experienced.

There was a melted ice cream sandwich on the heat register. So the house cleaner doesn’t spend much time inspecting/cleanjng. Overall needed a thorough cleaning; it just felt dingy. No hot water for shower at 5:00 am. We checked in at 8:30 pm and left at 5:30 am. It was a cheap place to stop for the night. Would not stay again