Overall Ratings & Reviews Staybridge Suites Round Rock by IHG

It was very clean and staff was great

Great

Stay wasn’t bad, it just didn’t stick out; very underwhelming. Couch was scratched up, they didn’t have linens for the sofa bed and the AC wasn’t the best. We only stayed one night, and got what we paid for

The hotel and staff were very welcoming. The breakfast was great! Some areas of hotel were bit dirty, but more due to poor tenants than the hotel staff. It was just hard to keep up with the nesses being made.

Just an averge stay. The overall condition was average. But, I also have no real complaints. The price was right.

It was a great experience and the staff was great.

The pictures on the website is nothing like it is in person! The carpet is dirty! The mattress on the layout bed was filthy! I would not recommend anyone to stay here!

The elevator and stairway was dirty, seen like someone came through with mud on there feet but it wasn’t clean for the time I was there which it should’ve been cleaned, the breakfast was mid , my room was clean I was able to check in early and the ladies at the front desk were really nice

!!!

Space

I really liked our stay here. I just didnt give it a high rating because we didnt interact with any staff besides check in. When checking out a different staff member seemed annoyed that I asked for a printed receipt . But most of all i couldnt give it higher then a three because the pull out bed was stain bad and there was not a sheet on it. It was just the mattress. No extra blanket or pillows either and we were 8 guest, so the property knew we were going to have to use the pull out bed. I loved that there was a kitchen in the room and that we had three beds and a pull out bed instead of just 2 beds and a pull out bed like previous hotels that my family has stayed at. Also Master bedroom (the one with the queen bed) didnt have a tv in it so my husband and I slept in a double bed so we could watch tv at night.

Hotel is quiet and good for families but sofa bed is really uncomfortable.

Long wait to check in. There is no A/C in the hallways of the hotel. The elevator needs attention.. unclean and takes forever to move 3 floors.

First room was not what I booked, but they swore to it, we had to switch rooms anyway bc the maintenance was drilling and it was loud. Second room was used urine in the toilet, trash and bowls everywhere and bed was used. Also not the room I booked. No problems with the third room it was actually the room I booked. They take a $50 deposit and I booked on the 13th but the statement on my card says 6/26/25 not sure why they need to hold for that long.

The only bad part was the tv had a blue screen

Place was dirty and in need of repair. Only seen one elevator and it was a little sketchy. Nice room size. Breakfast was basic.Staff was friendly.

We loved the room! We were super that the breakfast didn’t start until 7:30. We had to be gone by 7:00.

ac does not work, room is in very bad condition, staff also respond very badly

The hotel needs to be updated. Our toilet kept running and the tub filled with water while we showered as it was stopped up. It wasn’t dirty but not COMPLETELY clean

Front desk staff are always super nice and helpful!