Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Explore Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites
9.4
Exceptional
From 1,113 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

Traveller Reviews Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Number of reviews per page
20
40
Top reviews
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very well located, very clean and comfortable. Staff was amazing, went above and beyond for us. Would definitely stay there again and highly recommend.
Jose Jorge
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, great staff, beautiful hotel
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in a fantastic location. Complimentary free drink on arrival was a nice gesture
Jose Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel, location, location.., staff the best
Lori
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful accommodation and wonderful location
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, very nice rooms. Nicest hotel I stayed in Spain. Highly recommend
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean great location lovely staff
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was amazing and pretty
Sabina
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was great! Perfect size even for little old me. Great location
JACQUELINE
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2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I don't normally go out of my way to write negative reviews but this one has to be said because I'm so surprised this place has such a high rating and is considered a 4 star hotel... When I first checked in, the bathroom in my room was covered in someone else's hair - the amount was excessive and I took photos just in case reception didn't believe me (those aren't my hair because mine are a lot thicker). The wifi in this place also barely works, I've had to hotspot on international data throughout my two days here and I haven't been able to get any work done. The facilities in this hotel are also really dated. Why does the fridge not work? Last night I bought two bottles of fresh squeeze juices to store in the fridge overnight, but because the fridge isn’t working, the juices were spoiled. I’ve asked the front desk to send someone to fix it and so far no one has. The walls have holes, etc. The only redeeming quality about this place is the location, it is quite central to a lot of shopping.
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ANA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The staff was wonderful and made us feel very welcome. The room was small, but it was comfortable and had a cozy atmosphere. Highly recommended.
Liisa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Relaxing lounge area, central location, nice large room
Jurgen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location, within walking distance of major landmarks and shopping areas. The rooms are comfortable, functional, and beautifully decorated. Highly recommended.
Alison Elizabeth
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location within easy walking distance to main attractions. Room was clean with everything we needed and a comfortable bed. Staff were friendly and helpful and breakfast selection available until 11 which is ideal for a restful holiday. Would love to return.
Lorenna
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, excellent location.
Ovidiu Adrian
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The service was shocking. The bearded guy at reception barely acknowledged us the whole time we were waiting to check in/check out. I asked if he had a charger for my phone-he rolled his eyes as hard as he could. I ordered some food at drinks in the restaurant whilst waiting for the to be ready and they messed that up as well. On the plus side the room was clean and the location was great. Would I stay here again in the future? Absolutely not.
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Tracey
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff, wonderful living decor lobby, and right in the heart of it all. Very walkable area. Will definitely stay here again!
Raul
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, nice staff
Victor
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent Hotel in a great location.
Delly Zareth Gonzalez Betancourth y Jose Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and clean. Good location. Walkable.
Number of reviews per page
20
40