Traveller Reviews SpringHill Suites by Marriott Charlotte Concord Mills Spdwy
Number of reviews per page
20
20
40
40
Top reviews
Shelly
Business
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very out dated. My room smelled heavy of urine. I bought an air freshener. Wall paper peeling. Water cut off in middle of shower.
William
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Shower was broken. No way to keep the entire bathroom floor from getting wet. Handicapped shower had no seat which is normally installed. My wife who is handicapped opted to not take a shower as the situation was highly dangerous.
Daniel
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great Customer Service
Mary
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff were all excellent! The check in process was so easy and the person who handled that was so nice and helpful! Very friendly!! Every staff that I encountered were super friendly!
Terrance
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room I had didn’t have a good air conditioning unit it so it was a little warm in my room. The lack of air also made the room have a damp smell which was not pleasant.
Asheley
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel seemed to be up to par but the one thing I did not like was the sheets. They had an odd smell even after changing the fitted sheet.
Andrea
Business and Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Overall it was a decent stay. It was quiet although there were children there for a tournament. The room air quality was very stuffy and doesn’t do well with someone with allergies or asthma.
Roberta J
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Convenient to everything
Tyhiem
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything
Johanna
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We had to switch rooms at 10:00 PM because our shower was not working. I would have thought we would have been offered a discount of somesort
Tracy
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Wonderful staff
Tina
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I traveled to NC for a family reunion and stayed in this hotel and truly enjoyed myself.
Jennifer
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great pool
Kristy
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We were awakened one night during our stay by the loudest noise possible at 3:24 in the am. It was incessant and was so loud that the hardware in the bathrooms were shaking. We called down to the front desk who did come in our room and look around only to tell us that they could definitely see why we were concerned but simply left and never returned. A short while later, the sound stopped but we lost a good half an hour sleep that night and still have no explanation as to what the jackhammering sound was.
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DAVID
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent
cathie
Leisure Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The breakfast were just "ok".and the hotel gets alot of road noise due to location.Also the shower in our room was hard to use,the water was difficult to regulate the temp.
Lesli
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean and pleasant
Patrice
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Front desk clerk was rude and unprofessional
BRIAN
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rooms were very worn down, old tv , running toliet, bed broken in middle so veey hard fo sleep, no garbage bags or pick up... pool was awful
Fitzroy
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Your young staff at the desk has not good business Etiquette. One of our friends was given a key card to a room that was Is occupied someone could of gotten hurt with that mistake. I will not be going back to that hotel