Cambridge Belfry Hotel & Spa

Explore Cambridge Belfry Hotel & Spa
8.2
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Cambridge Belfry Hotel & Spa

Number of reviews per page
20
40
Top reviews
Mittal
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel! Comfortable, nice rooms! Great breakfast
Fraser
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with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No AC, kids screaming in the pool.
Iqrar
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good clean room
Vincent
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with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel
Lisa
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with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I would never stay here again. Admittedly it was during hot weather, but the room was unbearable. There is no air-conditioning and I had to ask twice for a fan. Eventually I received a 12" desk fan. ( My partner arrived the next day with two extra fans and it was still unbearable.) Sadly the window opened only a couple of inches as well. To be fair there was no other serious complaints, but I was unable to sleep for three nights, which is a serious consideration when booking a hotel room. If I could have left early I would have gone home
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RICHARD
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very well cleaned. Staff were helpful. Enjoyed the pool and sauna. Good quality breakfast.
Graham
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a good place to stay while visiting family.
Peter
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with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms with relatively new upgrades to be sure — so no complaints in room experience. Staff are absolutely wonderful, too. Please note that the property is a dated 1990s layout and architecture and styling. It’s all in serviceable, acceptable condition — just a few decades dated.
Giovanni
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good. Room was ideal.
Bethany
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check in was really straightforward and the hotel was clean and modern and well presented Our room was nice and cleaned to a high standard The pool and spa area was nice though the pool was a little cold and maybe the changing rooms could do with more regular checks as they felt a little grubby Really reasonable prices in the bar and a nice atmosphere. Plenty of places to sit had relax. Our room was very hot and this was on one of the cooler days we’ve had recently however there was a fan in the room which helped a little. The bed and pillow and duvet were all comfy. I’d definitely stay here again and would recommend the hotel to others
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Pam
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel check-in was quick and easy. Our room was spacious but I did book a superior room. Lots of hotels and pubs always fail to provide hair conditioners, tissues and face washers. Only a handful do that. Don’t understand how they don’t provide them when it’s such a small cost item. Dinner was nice but had to wait a long time, obviously due to short staffed. I definitely would stay there again.
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Carol
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with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was fine but some areas could be clearer like the bathroom sink area. The gym has not been cleaned in years as the equipment is full of dust and dirty water/sweat marks. Its a shame because these are fairly new and should be maintained. I was put off going to the spa area as I wasn't sure how well that was cleaned. At breakfast, we asked a member of staff to clean the table, he did this by knocking all the crumbs onto the seats instead of using the cloth or his hands to gather the crumbs. We then had to dust off the seats. The staff need more training and also please hire cleaners to give the hotel a deep clean. Overall the garden is lovely and there are plenty of free car parking spaces. The housekeeping attendant was very helpful, providing clean towels etc as we didn't need the room cleaned. The hotel is near Morrisons and a lovely fish and chip shop! Thanks.
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DAVID
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6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel’s atmosphere and location were excellent, making it a comfortable stay. However, I was surprised when checking in to be asked to pay a £50 security deposit against potential damage to the room. If I didn’t have sufficient funds available, this could have created an awkward and potentially embarrassing situation in front of other guests checking in. This requirement was not clearly stated during the booking process; if it is mentioned on the website, it is not prominently displayed. As someone who travels frequently, I have never encountered such a requirement before. While I appreciate that hotels may have different policies, the experience left me feeling uncomfortable and somewhat unfairly treated. I was also disappointed that the gym facilities closed earlier than I expected, at around 10:00 pm. After a long journey and dinner, I was looking forward to using the gym, but it was already closed by the time I was ready. In addition, I was dissatisfied with the salmon dinner. The portion was very small appeared almost burnt, with only two very small potatoes served alongside it. I ordered an extra portion of chips to make the meal reasonable, but they were never brought to my table. To make matters worse, the chips were still added to my bill and had to be removed after I raised the issue. Overall, while the hotel itself was excellent and offered a pleasant environment, these issues detracted from what would otherwise have been a very enjoyable stay.
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mary
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was very spacious, lots of cosy, inviting areas to sit and relax as well as the bar. We stayed at the Belfry while visiting family so didn't use the facilities or restaurant but the room was beautiful - tastefully decorated and had everything we needed (including a welcome fan on a hot evening). The bed was comfortable and the hotel quiet and restful even though there was obviously a wedding party staying. The value for money was great. Would definitely recommend.
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Gavin
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Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel , communal spaces are good but bedrooms and bathrooms are a bit tired and could do with upgrading now.
craig
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good breakfast and great hot tub
Elizabeth
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was very clean and had a comfortable bed.
Simon
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very comfortable, nice swimming pool
Fiona
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service, we arrived very late at night but staff were very helpful and attentive. Lovely facilities and spa, great experience for the price.
kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Started off well with the check in process and everything going off smoothly. The pool was good, and the staff were friendly. So, the reason I'm giving it two stars? I couldn't sleep. In the middle of a heat wave, I spent the whole night in an unconditioned room, where there wasn't even a fan or means to circulate the air. The window could only open by a measly inch (not sufficient enough to allow any type of "breeze"). Out of an entire evening, I probably slept for about 30 minutes, and woke in a pile of sweat. Had to have a shower multiple times throughout the night just due to heat of the room. The morning came and I couldn't wait to leave, I swear going outside (in the sun) was actually cooler than the room- at least I got a breeze. The lack of sleep and desperation to leave probably hasn't helped me have the most positive look on breakfast. Which I could honestly say, a whetherspoons breakfast would've been better quality, and cheaper. Also, word of warning, in the small print somewhere it probably says they'll take an extra £50 on top of your booking payment before you're allowed to check-in (this is refundable without hastle when you leave), however, without reading the fine print, this could come as an unwelcome suprise, especially if you're trying to tightly budget. I went to a Belfry before in Nottingham and loved it. So it was a shame to be so disapointed by this one. Mind you, it was during autumn, and the room was likely cooler, and I could sleep.
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