Overall Ratings & Reviews Wingate by Wyndham Matthews/Charlotte

.

Towels were awful, dirty and threadbare

Everything

Pros: The bed was comfy and breakfast was good. Cons: There was hair on our bathroom floor. The A/C fan would not stay on, and it woke us up every time it would click back on. You can hear the highway from inside the room.

Everything was outstanding

The hotel rm had horrible air quality. The air condition sound like it was about to blow. The bed smelled like mildew. There was moisture in the rm that made you feel damp. The hall ways smelled like mildew and smoke. I didnt stay the full two days i left early, i was getting sinus headaches

room was not cleaned and there was no new towels placed in the bathroom but the old ones were taken out so someone did come in the room just did not do anything.. outside of that it was a fine stay and i would go back.

Good location, clean, easy access to shopping, dining. Fair price.

The customer service was great.

Stay was good we checked in early and we’re still welcomed upon arrival

The room was 78 when we entered I turned down the air, but it only cooled the living room area not the sleeping area. There are no fans and a lower box spring squeaks like crazy.

Everything was good

Very quick and easy to check in. The clerk was very professional and friendly. Remembered me from a previous stay a year orev

Quiet hotel with spacious clean room, big soft bed, ac worked, indoor swimming pool was clean and provided clean towels. HOT breakfast was delish and well stocked: bacon, eggs, potatoes, belgium waffles, pastries, breads, yogurt, cold cereal, milk, juices, and coffee.

Clean which we appreciate the most. Mattress bags on beds! A+++!!!! Just what we needed and not more. Breakfast offerings had enough options plus hot food. Coffee cannisters small so run out frequently

Good staff, clean property, and well maintained.

Checkin was super easy. Finding hotel was easy during daytime; at night returning to hotel, I missed my turn. Mattress was comfortable and sheets were clean. Bedframe was squeaky. No microwave in room, but there was a fridge. There were blackout shades which I appreciated. It's evident that this room had been remodeled but still could tell this room was old. Shower curtain had a hole in it, which I immediately informed front desk about. Water pressure was good. There was no air vent visible in bathroom to suck out the humidity of the shower. I had a horrible nights sleep: walls are paper thin (I woke up to every door slam and even the next door sexual encounter). The light from door rim was horrible, and it didnt help that I was in the room at end of hallway next to outdoor entryway. I informed front desk of all above details upon checkout and lady just nodded and continued the checkout as if she heard nothing.

Breakfast was not the best very limited options and potatoes were hard as could be. Bed had stains on cover had to get it cleaned with no remorse, dresser was duct taped on corners the staff was the best part of the stay so friendly and helpful.

Everything was great! However the tub in room 308 wasn’t draining down properly. But other than that, it was a great stay for a weekend.

Outdoors plugs don’t seem to work. Please install EV chargers.