Clean room, friendly staff, business friendly

Great location short walk from the train station Comfy beds Plentiful breakfast - excellent stay

Friendly, helpful staff. Clean, quiet room. A very good breakfast.

Great hotel nice friendly staff nice clean room

No working aircon (depending on who you speak to on the front desk) in 90% of the rooms, only the rooms on floor 7 (deluxe) have working aircon, and after only getting 2 hours sleep in our 30 °C temperature room, we finally got one of the rooms with working aircon, after threatening to sleep in reception, the only other place with working aircon in the building. As a bonus of moving rooms, we also got some working lights, so we felt less like moles burrowing towards the molten core of the earth. The staff are polite but powerless, or useless, depending on how you look at it.

Lovely stay here and when we requested extra pillows we had them 5 minutes later, great service from the welcome desk, the young lady went above and beyond to help accommodate us when faced with a parking issue.

Staff were very good, especially Viktoriia at initial check-in who was highly professional and gave the warmest of welcomes on arrival. She is a credit to your brand. Had a restful sleep in a well-appointed and comfortable room.

All of those

The staff were very pleasant on check in and our room was great, really clean and quiet.

Very welcoming and friendly reception. The room is clean. The breakfast is marvellous. Thank you

Good size room. Very well maintained. Great bar / restaurant area with some good choice on offer. Rooms weren’t as sound proofed as you’d expect from a modern hotel.

Room was fine, breakfast good, close to train and shops, good parking, in room refreshments could have been far better, but would stay again. Staff all very polite too which was nice.

Rooms are to dark, Breakfasts was cold and not worth the money

Terrible stay - first I was given a room with a cott (I don't have children), then the room I was given had noisy neighbors that kept making loud noises throughout the night and on top of that the alarm went off in early morning. We had a terrible sleep and experience

Nice central hotel

Great reception. Efficient, polite, and knowledgeable staff. Good sized room and very clean with new towels.

All good!!

Everything was as I expected ot to be. I had a great stay and would come back again any time!

Everything was okay. The check out clerks Nivin/ Sruthi made it better. Made latte, provided water, cookies and check airport coach time of arrival. They also provided directions on how to get there. All of this made our departure easy.

Everything was great!