Located only a few minutes walk from train station and main shopping malls. Rooms slightly dated, but clean and comfortable. Need to ask for amenities eg. shower cap. Staff helpful and friendly, breakfast offers good selection of hot and cold options

Staff were great. Unfortunately our room smelt / ac was no good and the fridge did not work. The hotel was full.

Basic and simple with no frills

Great

The hotel was very comfortable and clean. Staff were friendly and helpful.

Breakfast buffet is wonderful! Lots of hot, cold options of every kind. Even a coffee machine to select different kinds of coffees.

Really conveniently located for the station, shops and theatre, this hotel offers well appointed rooms, a great breakfast and good service. Unfortunately, for the duration of my stay one lift was not working so wait times were long and the potentially lovely patio outside is not maintained, which is a terrible shame in the good weather. Rooms facing rear do near a bit of road noise.

Good stay

good hotel in walking distance to the town centre.

The rooms were very clean . Staff was always there and ready to help. The breakfast was good

Nice hotel, definitely needs re glazing especially on the main road facing side. Significant road noise all night louder than the air con unit. (Quieter at heathrow).! Would suggest as a minimum additional layer of glazing on this side tto help reduce noise.

Context- the hotel parking is flooded and had to walk through the water to get to the reception causing our shoes and feet to get soaked. Whilst at the reception my partner walked in and I caught the receptionist named REV laughing and smirking at my partner this is so unprofessional. Her service was not good at all gave no direction how to find my room and did not apologise about the flooding. REV it is very unprofessional and inappropriate to laugh about your customers misfortune whilst standing at the reception desk

Clean, comfortable and a 10 minute-ish walk from the railway station

A bit worn out, especially the rooms. Breakfast choice quite limited

Friendly , clean and comfortable.

excellent

Clean room and sorted out a cot for us really quickly

TV viewing was an issue. No access to terrestrial TV so no usual UK channels available ie BBC / ITV / CH4 / CH5 etc

Great location nice room

Clean room, friendly staff, business friendly