Overall Ratings & Reviews Comfort Inn & Suites Geneva - West Chicago

Grest stsy

Our room and the property was clean and the beds were very comfortable.

amazing

amazing

Staff amazing, thank you so much for everything, if you are going to Fermilab is the best place to stay. Also if you go to the town they have really good amenities like the pool and the gym

Comfortable beds, good selection of food for breakfast. Clean rooms.

Been staying here whenever i feel like taking a break from everyday routine. I also like to get a room for family visitng from out of state which was the reason this time. I love the indoor pool but the spa was out of service this time which was kind of disappointing but no biggie. I also love the complimentary breakfast but honestly the options were not the greatest this time around. Besides those small details my overall experience was great as always. Thank you! Also wanted to mention the kind lady working late at night who helped us check in went above and beyond and she was very friendly and welcoming. Definitely hope to see her again!

Very nice,and clean, safe area,staff was very polite and helpful.,would stay here again

I enjoyed the jacuzzi tub! Not many places have these. Th front desk was also very nice.

It's always a good value.

Unacceptable

easy check in clean nice front desk staff close to everything

We really enjoyed our time at this hotel. It was a pleasant experience.

Surprised there is no fan in the bathroom to soundproof use of bathroom from other people in room. The floor tiles moved when stepped on. The toilet flushed with such force that it scared each of us, everytime it was flushed. Bed linens comfortable, bed-not so much. Very hard bed. Hotel very clean! Rooms looked to be recently refurbished. Breakfast included, although we didn't have any. Hotel has a restaurant nearby, otherwise a little distance from businesses, food and bev choices.

Front desk clerks were very friendly. Rooms were clean. Breakfast was appreciated.

Nothing offered for expedia accounts said their room prices were cheaper disappointed in service here

The hot tub was not available when I thought it was going to be. There was breakfast food on parking lot ground. There wasn’t many lights on in the pool area and the pool bathroom wasn’t really clean. The rooms was very clean but there was food in the couch and the window screen was broken

Too expensive for a rundown property.

Hot tub not working which was the reason we chose this hotel

Service was excellent.