The staff at hotel Minerva were friendly and accommodating. For example, we had a bottle of wine that needed a corkscrew, and they provided not only a corkscrew, but a bucket full of ice. The view from the balcony overlooking Siena really gorgeous. And the location being right beside the city old mediaeval Fortress wall was quite cool to be able to walk around and see the sites. Also, just a 10 minute walk into the city Square.

The view from our room was beautiful! The staff at check in was so helpful and kind. They help change our room so we could have a view inside of the view of the side of a building.

Lovely hotel! Great staff. Room was comfortable. Good AC. Awesome location. Garden was a total bonus.

The room was very small but the view was worth it. It was a good hotel in terms of location just a few all to most attractions and convenient for the train station

I was appalled at the treatment of the front staff. Those that appeared to be upper management were extremely rude. There was a young girl by the name of Sophia and a night receptionist (male) that were kind and went over and above! The ladies working in the cafeteria and the maids were extremely kind too. In fact, I would go to them for assistance in order to avoid the front desk.

We really liked our one night here. The location is close enough to easily walk to the city center but far enough away for it to be quiet when the city is bustling at night. We had a room with a terrace view of the city and enjoyed the couple hours we were able to sit out there. It's also conveniently located near the train station, only about five minutes by taxi to get there.

excelente

Good location outside main city’s streets. Terrible air conditioning system in the older rooms. No ability for staff to fix it. Newer rooms have a better a/c and updated furniture.

Close to city center. Basic room. Bed was on the hard side, but clean and safe. Also offered a nice breakfast.

Good location for train station. And siena centre bit disappointed no kettle or tea making facilities in room

Great choice for Siena— convenient from station and piazza del campo. Nice views and rooms with comfortable mattresses. Friendly staff!

Excellent place. Beautiful garden view toward the town’s center.

Lovely staff and clean comfortable room.

Very well run hotel with clean rooms, great breakfast and friendly staff!

Excelent hotel!

This is a functional hotel. Bed was comfortable and my view was amazing. It is walking distance to the city center and on a bus line if the incline (hill) is too much. Basic: old school with physical keys and light from the hall shone around the door at night. But, I was lucky and the hall was quiet. The breakfast was good. No complaints-

Great location, walkable from the train station. Staff were very friendly and accommodating. First night we got a room by the elevator, and it was very loud. Asked the desk to be moved and they happily moved my wife and I to a very quiet room. I would recommend this hotel. Great location, very clean, and excellent staff.

The area was great for exploring Seina. The room was a little smaller than expected but we only used the room for sleeping. The staff was very helpful and the breakfast was good. Would stay there again.

Nice room, clean hotel, friendly desk staff, and top notch breakfast. This is our second time staying here in the past 5 years; would stay again in the future!

Walking distance to everthing, clean rooms we are 3 friend and asked separate beds .Breakfast was nice