Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.0
Exceptional
From 872 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Melvie
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff excellent!
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, beach bar, buffet breakfast, clean rooms, dive shop and location on beach.
Stephanie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros- house keeping, kitchen/wait staff, and bar staff was awesome. Very friendly, happy,
Cynthia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quiet, clean, friendly staff, beautiful location with lovely beach for sitting and swimming, beach bar is nice, food is good, dive shop on premises, walkable to two restaurants.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, clean rooms. Great restaurant on site. Snorkeling just steps away. Small resort with 50 rooms.
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything about this place stands out. We are returning guests and they always treat us like family. Check in and out is a breeze rooms are fantastic. You cannot go wrong regardless of the one that you get. Tiki bar outback is probably our favorite!
Andrew
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very friendly and attentive.
mike
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Grab a room last minute, very glad we did.
Robert
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Comfy bed and nice ocean view from 4th floor balcony. Snorkeling was decent from shore (saw fish!). I would have been happier if pool was heated and there was a little more water pressure in shower. Overall nice place good people and nice to be away from cruise ships (good safe area)
Kirk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel.
Madeline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful staff, beautiful hotel! Ocean view rooms are 100% worth paying for
Elyse
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was great!
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful view, quiet, attentive staff
FUMIO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very clean and view was great.
Rahman
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An average hotel that is more like a motel. One set of old towels and they are not getting replaced with daily services unless you tell them (literarily) or take them to switch with new ones. Great friendly staff all around, great breakfast (we loved the young lady who was making omelet, Kindy, Gerry, Darvin, and Francisco), good food and service, nice access to the beach, which is public. Nice, quiet, safe neighborhood. On property scuba and diving equipment and training. On property SPA with nice people. Lots of walkways on the street side. There is no exercise room. The turtles can be treated better. Overall, the hotel has a distinct local culture we treasured.
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Lane Ross
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes, staff and facilities were great. Our only issue was the mattress are very hard and hurt our backs.
sang
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Property conditions.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great property. Service and staff were wonderful. Breakfast took care of business. Access to chairs and water were uniquely good. If you like quiet this is the place.
Scott
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

older hotel so could use an update. location was good and it had some Mexican charm. Towels were worn and threadbare. We lost one of the towels and we were charged $65 for it! Food was average and the bar drinks were not great. Desk personnel were fairly friendly but didn't go out of their way to be helpful. Same was true for the restaurant staff
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Jason
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very courteous and helpful staff combined with a relaxed atmosphere with direct access to the beach.
Number of reviews per page
20
40