Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.0
Exceptional
From 872 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Jason
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very courteous and helpful staff combined with a relaxed atmosphere with direct access to the beach.
Josefa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots of choices for breakfast. Beautiful beach. Excellent Tiki bar and staff
Wyatt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Such a wonderful hotel right on the beach, snorkeling and activities. Just a few steps away. Food was great as was the staff. We'll be back
Bryan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, cute and for the most part a friendly staff. We received a walk-out unit as an Expedia VIP member which was convenient and scenic. Now the downsides, really poor internet throughout hotel, TV pretty much non functioning due to constantly disrupted internet signals. The Air Conditioning was really noisy and we couldn’t control the temperature as the thermostat was broken and stuck on high. We went to the lobby to explain the aircon issue and they sent the maintenance guy who said yes it was a problem unit and the only way to turn it off was by turning off the circuit breaker when then left us with no cooling. The shower pressure was really low and the patio had cheap white plastic chairs and table. The Pool was much colder than the Ocean water. The Staff, however, always seemed friendly at the inside bar, front desk and the restaurant, but not friendly at the outside bar. Overall an average stay but this hotel has some work to do to. Oh, and in the future please respond to messages sent through Expedia…
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Alyssa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff was so friendly and helped us the whole time. We loved staying here. The beach was so close and the pools were awesome. The food was good and drinks were great too! We loved the included breakfast every day and loved the location. The turtles were a bonus too :)
jamie a
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

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Jonathan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best hotel I stayed in during my whole trip to the Yucatan area. The hotel is guarded by security in the front and once in the courtyard, noticed a whole bunch of turtles on the property. The hitel is clean and refreshing and the staff was very friendly. The maintenance people were constantly working on the property, whether raking the sand or trimming plants. The hotel has a beautiful beach area as well as a pier you can walk right on, giving you access to Cozumels rocky and fish filled bottom for snorkeling. Had a great time and wish I stayed longer.
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Jacqueline
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Muy bonita vista que teniamos del valcon. la habitacion muy amplia y confortable, todo muy limpioy el personal muy amable, la cama muy confortable.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff, well maintained ,reasonable price, good quiet location. Would definitely stay there again.
Edith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I stayed for a week with my daughter. The people were very polite, the room was clean/comfortable and spacious with great service. The breakfast was very delicious with a variety of different dishes. Overall it was a great experience and I’d do it all over again.
Nidia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent ocean view. Calm and beautiful private small beach. Delicious food. Opportunities to snorkel or acuatic moto.This is a small hotel with amazing ocean views.
Giuliana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We absolutely love it here we come and stay here every summer the staff is amazing and the food is so good definitely recommend
Sheryl
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome
John
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice for the price
Genny
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The
Larry
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I didn't like the high price of alcohol and no convient stores near by
ROBERT
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Love this place. I’ll be back.
Esperanza
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Every single aspect gets 5 stars. Great service, friendly personnel. Breakfast was very good. The spa services...amaizing.All areas where always super clean and well attended. The small beach is so close and beutiful.
Michael
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It is a wonderful place with great service, great food and drinks and its own perfect little beach. It was the best hospitality I have ever received on a beach/tropical vacation. It will be our go-to for years to come.
ROBERT
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff, beach is awesome and private. Safe. Child and dog friendly , cozy bed. Great view from 4th floor balcony. Breakfast had many choices. Dinner and lunch great menu. I planned on four days and stayed 8 Options for food across street were good. Short ride to town. I’d stay here again and will.
Number of reviews per page
20
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