Outstanding customer service, room was excellent, valet parking was outstanding. 5 stars.

Booked the stay (paid for in advance) and when my colleague arrived to check in, he was told there was no room for him. He was now on foot because Uber had dropped him off, he left trying to find another hotel and was mugged. This could have been avoided if the hotel was true to their word and provided a room that we paid for and still have not been refunded for.

I did not book a room at this property and was moved there at no fault of my own. It was a half mile further away from my convention adding time to my morning commute thru an unsafe and filthy streets covered with homeless.

Good

Great staff and service, amazing cookies when you check in and the cool gift bag with waters, really thoughtful of them for that. Great tacos a block away and lots of things to do all around.

Nice property. Great location.

Friendly staff, clean and I loved being able to walk down the street and enjoy the gaslamp district.

The homelessness takes the pleasure away from this beautiful place at night.

Great location but noisy air con in our studio. Very well equipped.

Loved this hotel. Very funky and located in or adjacent to the Gaslamp area of San Diego. Rooms were clean and serviced every second day. Room was spacious but my only negatives were that there is no safe or mini fridge in the room. Very close to Broadway and the 5th Avenue Trolley stop. Would I stay here again… definitely

I was thrilled with the room. The staff were gracious and patient. Thanks!

This hotel was convenient for a conference I attended. I love how walkable it is to things, but it is quite loud in this area in the evenings. I travel with earplugs, so I was fine - but definitely something to know about in Advance!

Great rooms for an excellent price. Yes, the area is busy and the vulnerable population is prevalent in the area. However the building is under key card lock 24/7 and the staff is very friendly.

The staff was phenomenal from the very beginning til the end. Everyone was very helpful and super sweet.

Great location if you like the bars and restaurants of the GasLamp area. It can be quite loud at night especially on Friday and Saturday.

Excellent central location. Staff was great and hotel was very well maintained. Room was spacious and had great amenities. Would recommend.

Awesome experience! I’m BIG on customer service and they nailed it! Prior to arrival I received a text confirming details of my stay. They have a VIP chalk board for guests with your name that makes you feel special. Harmony checked me in and was fantastic. She was patient, kind and knowledgeable. I was able to check in early from a long flight and prepare for the conference I was attending at the convention center. A plethora of local restaurants to choose from. Homeless are around but unavoidable. Felt safe with key card access to the hotel. My room was clean and quiet, it had a kitchenette area that was a plus. Will definitely return next time I’m in San Diego.

Good hotel definitely coming back again to book!

Awesome location, great valet service, concierge was helpful, very walkable area!

Central location