The staff were very friendly and it is good location 10 minutes to shopping center. The hotel has late checkout and nice breakfast bar. However, When I arrived at the airport I couldn’t find the shuttle to the hotel and was told by other shuttle drivers to call the hotel reception. I tried to call multiple times but nobody answered. I got onto one of the holiday inn express shuttle , the driver told me that this shuttle doesn’t go to this holiday inn express location but he can drop me.