Very friendly and professional staff. Breakfast was very good. Room could have been better equipped with toiletries. Loud music in the cafe is a bit disturbing. Overall, the hotel is okay for a couple of days stay.

Excellent

People there are amazing, the views are so beautiful The staff’ there are so friendly so helpful, I love it and I will be back again for sure

What a great location and wonderful service. I believe my room was freshly renovated as everything seemed brand new. I did extensive walk throughout the area, which was very clean, tons of football (soccer) going on, and lots to see.

Great Hotel, Staff are very helpful and friendly, the place is very well furnished, quality of service is amazing. Thank You Mercure!

Best hotel in Ismailia, decent staff and service and good green area by the lake.

Really unique property, with exceptional customer service.

Very nice location Friendly staff Good condition

Really enjoyed my stay, the room I got it was newly renovated with partial view the balcony is amazing And what made the trip really a great experience is the staff very professional friendly members they made my stay very pleasant and easy going Thank you

Excellent location, with a nice garden going down to the lake Timsah

Exellent

Staff is awesome, nice, friendly and professional.

Very nice hotel and friendly staff

Amaziing hotel, room very clean and renovated, the view from my room was amazing, staff are very friendly

it was nice but I faced one problem. there is guide for how to call the reception or order room services like food, I have to call the hotel from my mobile to be able to talk t them.

The facitity is generally good and clean. My room had a wonderful view. The staff didn't help with the luggage as one might expect. It got noisy because of construction work.

It was amazing and breakfast was fantastic

Hotel has a nice location but rooms are in need of some refurbishment

Hotels in the area are limited but this is probably the best for service. Rooms that look out over the pool mostly have balconies which have table and chairs for sitting out on.

Great location staff very nice and helpful