Overall Ratings & Reviews Holiday Inn Express Silao Aeropuerto Bajio by IHG

Pleasant personnel, musty smell.

Very nice quiet, relaxing place with spacious rooms

I liked the property overall. It was beautiful and had good amenities such as the pool, free parking, and free breakfast.We were there for 1 night. The staff was really friendly. The rooms are just old and you can tell. I wouldn’t mind staying for 1-3 nights though. The shower was not the best because it didn’t drain properly. Other than that everything was fine.

I love the staff

Friendly and helpful staff.

Hotel looks nice when you walk in. The room I was given had roaches in the bathroom. The water in the restroom sink did not go down. I was afraid to lay my suitcase anywhere because I didn’t want to bring roaches home. I didn’t see any in the room but in the restroom, definitely. I will never stay here again.

**

Staff is kind

Most was the friendly welcome!

Muy buen hotel para haber sido de una noche

Needs better cleaning in bathrooms. There was hair all over the place.

The hotel in general is fine, but the power in my room was out for over half a day, I could hear a lot of noise from outside the room and from the guests next to my room, the water in the bathroom sink wouldn't turn off, the mirrors in the bathroom and room were dirty, one of the receptionists was a bit rude in his behavior when I went to ask a question, the rest of the receptionists were all very friendly, the breakfast lady was also super friendly, otherwise the hotel is fine.

Front desk staff was very helpful.

Mejorar las sábanas de las camas, están muy rasposas

Great stay, the pool was out of commission but overall good stay

No servía la alberca

Good

GOOD

Limpio y seguro sin ruido desayuno muy bueno

All the associates were very nice!