It was a wonderful hotel but do not expect VIP. We got a simple room in front of staff stocking room. The staff was amazing and always greeted us with a smile. Thus, hotel is beautiful and excellent location. They can book tours for you and taxi service. But if you are making a choice based on your VIP earned status….i would not expect it to be honored.

Staff was great

Excelente hotel. Todo estuvo muy bien. Limpio , atractivo,amabilidad,, exquisito restaurante del hotel. Cerca al centro y a restaurantes. Excelente estadía.

I loved it because it was great location, the inner court was beariful, great service, and wonderful place to rest.

Excellent location very convenient

Beautiful hotel! Extremely convenient location, just a few minutes' walk from the Zocalo. My room was spacious, clean, and comfortable. The staff were friendly and helpful, and I loved the pool. Highly recommend.

Excellent location quiet at night …staff very friendly and extremely helpful. Would definitely stay here again

Good location

This hotel is located a couple blocks from Zocalo or just 4 minutes walk. The staff is very kind and accommodating. They have a nice pool to cool off and also provide free parking (when spaces are available). The rooms are small but functional. They have a nice restaurant and a cafe. Both are pretty good!!

Can I please get your one 800 number I left something in the hotel

Location is great. We had no issues at all. Would highly recommend.

The property is beautiful, clean, and well-maintained. The staff is excellent, very friendly, and provides outstanding customer service.

Love how well located it was, and the staff was super helpful at all times

2nd time coming back to this hotel boutique. Absolutely comfortable and great location. Staff is helpful and the over all ambiance is a classic beauty.

Muy bonito y limpio , muy amables el personal, Muy accesible al centro de Oaxaca , me volveria a quedar ai , muchas gracias

Great location and nice property. Our room was very spacious so that was a plus. Unfortunately, the wifi was not good, very slow and intermittent. Also, air conditioner struggled to function properly so had to call staff. But overall, good experience.

Close to everything! I would stay again.

Great location, beautiful building, quiet and close to the main square.

The staff was so helpful and attentive with both our arrival and departure. Rooms are clean as well as the rest of the amenities. The hotel itself it’s beautiful, my family enjoyed our vacation in Oaxaca.

This hotel has a lot going for it: a beautiful, well-maintained building in an unbeatable, walkable location, a nice pool, and good food in both the restaurant and café. However, the beds are uncomfortable and the doubles too small for two, and the service is inconsistent — some staff are friendly while others are inattentive, with slow pool-towel requests through reception and food not always arriving when ordered. Great location and aesthetics, but comfort and service need improvement.