The hotel is older and run down! The old elevator outside to get your bags into the hotel is also old. Otherwise 15 steps to get your bags to the lobby! Breakfast was cold both mornings and good luck with the coffee! Location is close to cruise port!

Location is great

Great location for cruise port. Staff helpful and courteous

Nice hotel but quite noisy and a little tired-looking in places

The evening service for dinner always started well but by the end staff disappeared and it was difficult to finish our meal properly. More attention required. The layout of the bathroom is precarious and could cause an accident. The views from the room and restaurant were fantastic. The lift from reception to the ground floor is really a trade lift and not suitable for passengers.

Stayed couple nights before a cruise. Excellent location to cruise port, beaches, restaurants. Comfortable, clean, modern room. Friendly welcoming staff. Would stay here again.. no issues

Muy buena ubicación. Fácil para salir a caminar y explorar la zona cercana. El personal de recepción muy gentil y colaborador

Air conditioning wasn’t good

Staff was very accommodating!

First of all, the room was NOT Ocean View. It was just "Partially Sea View". To see the ocean I need to stay at the corner of the room or need to go out to a narrow balcony. So the room was absolutely not correct. And the bathroom was uncomfortable at all. It was so small and the Water Closet is very close to the wall. I am just 180cm tall but I was not able to sit in the water closet. My knees were pushing against the wall and feeling painful. I talked with the front desk clerk but no solution for the issues. I had to stay in Partially Sea View Room and I got knee pain in two days in this room. Since the 1980s I have been staying numerous times in Marriott Hotels around the in all six continents of the world and never been i a Marriott like this one. Uncomfortable bathroom and non-friendly front desk clerk. No more Marriott in the Canary Islands.

Great hotel! Just got back from AC Tower, I’ve been upgraded to a balcony room ( as a member ) without even asking, thank you. Fantastic facilities, food, building, service, and location. 5 minutes to a buzzing beach with everything on your doorstep. Lovely breakfast and staff. Really enjoyed it. Would love to return.

Overall a nice place. Good stuff: The beach was only a 4 minute walk, also short walks to bus, grocery store, taxi stand, and many restaurants/stores. Annoying: we had to sit sideways on the toilet due to close proximity to the wall, and we are average height. A little strange for us (Americans): no washcloths nor top sheet on the bed (only a comfortor)

friendly staff, nice place to stay

Lucas was friendly and informative especially about the local tapas. Room comfortable but no free room upgrade available. Nice pool area but insufficient sunloungers.- unheated pool very cold!

I was in 10th floor and noticed bugs in my room and around the roof of elevator. They changed my room but bathrooms are not clean and water from toilet tank is running constantly.

Everything amazing but I forgot my cable charge in the room and disappear :(

Hotel in great location with great views from restaurant but in need of renovation in some areas eg restaurant wooden floor was broken and trip hazard in places

I booked this hotel due to the brand name "Marriott" I was shocked when I arrived to see staircase, not knowing there's an elevator for luggages behind on the other side, apart from level 23 where breakfast is served, everything else is not of Mattorttlebrl

The hotel is located about a 5 minute walk from Santa Catalina bus station, which is a great way of getting to/from other parts of the island. The area around the elevator on the 14th floor smelled of dampness and mold but there was a sign indicating that they were resolving an issue. Aside from that the hotel and the room were very clean. The room was a good size and had a balcony with an amazing view of the city and the ocean. The fitness centre was small but had enough equipment to work with.

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