Quality Inn & Suites Bensalem

Explore Quality Inn & Suites Bensalem
5.8
Fair
From 1,000 reviews
Cleanliness

5.6

Room Comfort

6.2

Location

7.4

Service and Facilites

6.6

Traveller Reviews Quality Inn & Suites Bensalem

Number of reviews per page
20
40
Top reviews
Christina Ann
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The outlet in the bathroom of our original room didn’t work so we switched rooms. The shower in our second room filled with water while we showered. The walls in the entire room were filthy. The toilet screamed when you flushed it. The staff was nice but the entire hotel needs a good cleaning
William
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Did not end up staying there. Very dirty. Went somewhere else
Nathaniel
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking was awesome & just a comfortable stay overall.
Michael
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was filthy! the first room had bugs crawling on the floor and so dirty, second room had a broken tv and the third had no water running and could not take a shower. This was an awful experience!!! I would never recommend this hotel to anyone.
Iyare
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Roaches everywhere!!!
zebadiah
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
John
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

In my opinion, this motel wouldn't rate one star in Tijuana, Mexico. It was outdated and filthy. I threw away two new pairs of socks. The bottoms were black and encrusted with hair from walking on the motel room floor. I opened the extremely dirty windows for fresh air. The screens were crooked and had a hole that I stuffed so nothing would fly in. The heating/air conditioning unit was full of rust and dirt where the air flows, so I turned it off. The shower walls were cruddy in spots and the sink was slow to drain. Several handles were missing from the furniture. I was reluctant to take a chance, so I slept in my clothes and used a jean shirt for cover. If it hadn't been for the fact that I flew out to Philadelphia for a funeral and it was just for two nights, I definitely would have escaped that situation.
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Edith
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is a little dated but clean. The beds were comfortable. The only problem was the pillows had water stains. The pillows should be changed for new ones. The maidens were nice.
Mathew Jason
icon-Business Family
Business Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was friendly and helpful, and the breakfast was wonderful. The room itself had good bones and plenty of potential, with a few updates, it could be excellent.
Sergey
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Changed rooms three times. Still no light in the last room. This property required renovation and repair of many items.
Elisa
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was neglected. The bed was made signaling it was serviced by staff prior to my check in; however the floor wasn’t swept and the trash from the previous client hadn’t been removed. No working phone. I called the front desk from my cell to change rooms. There were none, so I asked for the trash to be removed at least. No one ever came. Never staying there again. Do not recommend.
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Loreese
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The check in was area smell room getting in stunk 203 second floor smell like smoke electrical wire showing missing panels in the ceiling. Look like a welfare motel when I went to check in crying babies at the front running all around not a good day I need my money back.
Marie
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The place was dirty, with roaches everywhere and hair all over the floor. The ice machine on the second floor was not working and was full of dirt — very disgusting.
Lutgarda
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

bathroom drainage clogged . lots of hair visible. parking is great . lots of space
Mariam
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The facility was very dusty, like it never been cleaned and dusted for the longest, my room had to be changed because there a living spider in the previous room, the linings were so old that they were rough on top and had some funky smell, and there was no enough food for breakfast, so I had to check out earlier than I planned. There was a lot more to report about, but this is what I can remember for now
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Rebecca
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel was awful. Smelled
shahzad
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Terrible place, surrounded by drug addicted people. Owners seems like didn’t care. Not recommended for families.
Andrea
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice staff and easy check in. Good spot to stay for a night.
SOUD
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

VERY VERY BAD
Kenneth
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The breakfast was good, but it was the same stuff every morning... Waffles and pastries
Number of reviews per page
20
40