Very clean and it couldn't be more central to Madrid, great location and highly recommended!

Todo fue excelente lo recomiendo a cualquier persona que necesite viajar

The room was clean and reasonably maintained; however, our overall experience was disappointing and did not meet expectations for a hotel in this price range. The most significant issue was that the air conditioning was not functioning properly. The temperature inside the room exceeded 25°C, with virtually no air circulation or ventilation, making the room uncomfortable, especially during the night. The room itself was also quite cramped. In addition, the Wi-Fi service was not working, which was a major inconvenience. Considering the room rate, we expected basic amenities such as reliable air conditioning and internet access to function properly. Unfortunately, due to these issues, we were not satisfied with our stay in this room.

Great place to stay specially if you are looking for everything close to you !!

Great location very friendly staff the breakfast was very good. I’d stay there again.

Excelente hotel, muy buen ubicado.

The location is fantastic, centralized to everything. Mostly all you needed is within walking distance. Now with that being said, the location is on a street only for pedestrians so no cars/taxis can reach the door of the hotel. So that means if you have large luggage, you'll need to walk nearby (around to the other side another street) and drag your luggage to get a ride or after a long day of walking, you'll need to make some more steps. The room was ok, basic, not updated but served the purpose to sleep in. The room itself was very old looking, maybe 70s-80s. Again if location was a priority, this is great. If amenities and comfort is more important, look elsewhere.

Everyone was so helpful.

Great staff service

Comfortable room . Great location

Great location, clean, comfortable.

Th hotel has wonderful location but do not stay if you want to be able to sleep. The walls are paper thin and you hear EVERYTHING- water from other toilets and showers, people talking and the elevator going up and down all night long. The rug in the stairs should be changed (looks old). Even though the room is small it is cute

Very clean room, staff helpful and nice variety for breakfast.

The hotel itself was fine. The room was a bit smaller than expected. Bathroom was a nice nice but the water pressure was not great. Also, the way the shower was set up, water would always get on floor. The bathroom and room had a smell like maybe the pipes weren't vented property. The balcony was amazing! And the staff were very friendly and helpful. Near shopping and restaurants which was nice.

Helpful staff, great location. Breakfast option very good. Loved our room with terrace.

Great location. Historic sites, Dining and shopping near the hotel. Staff was helpful. Bonus that English was spoken which was helpful to me. Room was nice and clean.

Clean room, great location.

Traveling with my husband and two children we stayed in a quad room. It was perfect for us for two nights! Excellent location in walking distance of most major sights, and lots of places to eat. Quiet room and helpful friendly staff. Would definitely stay here again!

Great location

Great location at Puerta del Sol. Breakfast Excellent value at 14 euro. A/C could have been better but adequate Bathroom large and very up market. Staff nice. Lovely underised lounge on 1st floor.