Overall Ratings & Reviews Super 8 by Wyndham Casper West by the River

Had some food available in the lobby 24 hours a day for you. I liked that.

Has some food out for you 24 hours a day. I liked that I could grab something to eat in the evening. Thank you for that.

Excellent staff, very helpful and friendly.

The staff were some of the most friendly I’ve ever encountered.

First room TV did not work, moved us. A lot of debris under the dressers when checking to see if the TV was plugged in.. otherwise a typical low budget motel

Room was clean. Shower head swivel was loose and couldn’t use it at all. In a hurry in morning ended up with a quick bath.

Hotel is older but clean, and staff is helpful and efficient. Breakfast is above expected quality with plenty of standard options and great coffee! If you want an amazing informal Mexican dinner option just yards away, check out Ponchos!

Clean and very nice staff

Great staff

good price, room was clean

The good: friendly and helpful people. The breakfast bar was fine: very good biscuits and sausage gravy, cereals, yogurt, orange juice dispenser, milk, coffee/creamers and a nice area to eat in and watch TV. The parking was ample, and fairly well lit. The place seemed to be busy and was pretty quiet, even being located by a busy highway. There is a Wal Mart and some restaurants quite close. The bad: my mattress was absolutely trashed out. The room should have been off limits until they got a new one. The room was dirty--the cleaning people obviously didn't use the crevice tool to vacuum the carpeted baseboard area, it was filthy dusty dirty. There was a used cup and napkin on the floor. There were greasy fingerprints on the side of the microwave. There were some long, black hairs on the bathroom floor (I'm bald). There was no soap in the bathroom, had to go fetch some at the front desk. The floor lamp in the main room was absolutely filthy dusty. And what was also bad is that there was a card for housekeeping on a room desk with a QR code that you can use and give them a tip! Even though my room was $78 a night, it should have basic cleaning done.

Friendly staff.

Dated property but the staff generally greeted you with a smile and were helpful.

The folks at the front desk were great - very helpful and friendly, and every time I walked past they were cleaning or organizing their work area, helping guests, etc (i.e. they were WORKING) When we settled into the room it appeared there was a dirty spot on the table. It turns out a previous guest had probably overheated a plate and that had warped the finish, but the table (and room) was clean. But we didn't know that at first glance, and when we called the front desk the lady came down immediately to clean it. She worked her behind off, and was very apologetic - even though it really wasn't her fault. I don't care about a blemish on the table surface; I care about good service in a clean hotel. This hotel delivered good service in a clean and quiet hotel where they made my wife and I feel like welcome guests. Well done!

Great staff?

Wasn't the best place

👍

I would recommend this property any time

The staff was very welcoming and helpful. The breakfast was out of this world.

Clean room, friendly staff. Good for our one might stay. Good pricing.