Overall Ratings & Reviews SureStay Plus Hotel by Best Western Grand Island

For the price it worked well for us and our dog. The only minor issue, is how small the bathroom was, otherwise all was good.

We Love staying here! Wonderful people at Check in. Willing to do what we need to make our stay THE BEST!! GREAT Breakfast!!

Outside is a little outdated

Clean comfy easy

Several good places to eat in area.

We liked everything about our stay here. Even plan to stay here again neaxt week on our way home.

The bathroom smelled of sewer. Everytime water was turned on so we didn’t use shower as it smellled

What a fabulous stay I had!! Bonnie the manager was absolutely lovely and accomodating with the shuttle services even with my flight arriving late! The beds were very comfortable! I'd definitely stay again!

The room was beautiful and would stay there again

Comfortable

Good nights stay

Staff was very courteous

The only thing I didn’t like was no elevator! I liked the suite we had!

We were in town for a dance competition and had to share the hotel with a bunch of wrestling families. After asking several times for the parties to break up in the common area after ten (it was well after 2:30am) they finally moved to a room and continued to be inconsiderate. I booked 8 rooms here and each room had same experience with knocks on door at all hours of the night and drunk people trying to get into wrong rooms. The worst part is the front desk stopped answering the phone and did nothing. About it. We bring over 100 kids to Grand Island every year and will let other teams know this hotel is terrible.

Hotel was fairly clean. Breakfast was ok. Staff was accomadating.

Our favorite place to stay when in Grand Island, Nebraska. The staff is awesome and always available to help. Our grandchildren love ❤️ the pool.

The guesrs in the next room were very loud so the front desk was very understanding by moving me to another room.

For been an older property, the place was well kept and clean and the staff was friendly

Very basic. Staff was nice. Poor ice/snow removal.

Room was clean and nice we was there for cheer and dance competition and it was great spot to stay!