Overall Ratings & Reviews Super 8 by Wyndham Decatur/Dntn/Atlanta Area

Charged us $25 “Early check-in (30 minutes)” and “free breakfast” was just coffee, juice, yogurt, 2 kinds of cold cereal and packaged muffins. Room was not as nice as pictures. But I guess ok for overall.

Hands down the most uncomfortable customer service I ever experience. I felt like I was a third class citizen and my money didn't mean anything. Room wasn't all that clean. I'll never go to another super 8 in my life. Worst experience of my life.

Water in tub didn’t go down!

We were very surprised at how clean and spacious it was. The area was very quiet. The only small thing was that the bathroom door didn’t close all the way. The staff were very accommodating to a few small needs we had.

Staff was great. When they found out that I had booked a smoking room by accident, and I did not wish for that they upgraded us to a larger room so we didn't have to take a smoking room. Much appreciated! The room is clean and functional. They could use some new mattresses probably. Plenty of towels and pillows. The facility is starting to show its age but everything worked just fine. Whenever breakfast was out of coffee, they made new coffee right away.

We picked this place primarily for the location. It's proximity to Decatur and all of its dining options and the MARTA station was exactly what we had hoped. We could walk into town easily and the area always felt safe. Being from Canada, we didn't know what the area would be like, but had heard that it was a good place to stay to explore Atlanta. For the price and not being a major hotel, it was clean and the staff were great. It was everything it promised to be and I was extremely satisfied. If I went back to the area, I would stay here again.

It's nice! When you're just spending the night it's perfect for just spending the night. The bed was great pillows were gushy and everything else was just what I needed. I would definitely go back

Typical lower cost motel. Beds were comfortable, room was clean. Very convenient to Emory University Hospital.

Broken refrigerator in room

T

Well maintained property but bit overpriced

Walking distance to restaurants and shops. Average Super 8 motel.

Booking was easy, Staff is very rude. Location is very convenient. Facility needs updating.

When we arrived another guest was there because their key card was not working again. When we got to the desk, the clerk told us our credit card had been declined and we needed to call Orbitz. We had already paid. We decided to leave without checking in and come back later. She called 15 minutes later to say everything was good to go. We returned a few hours later and checked in with no problem. We had two rooms booked. One was perfectly clean and the keys worked. Mine was an adventure. We got to the door and the key reader was popped out with the wires showing. We discussed going back when someone opened the curtains to look at us. We immediately went back to the clerk who said no one was booked for that room. They refused to call the police and went to confront the person themself. They came back and gave us keys to a new room, which didn’t work, so we had to go down a third time to get new keys again. The first TV had no remote, and the second had a remote that didn’t work. The bathroom door wouldn’t close without two people struggling together. The property smelled strongly of marijuana.

Location to Museums convenient but room left a lot to be desired

Convenient to appointment location.

I was not given a refund even though a death accured and I was not able to stay in the hotel. I will not use expedia ever again. You lost a great customer.

Staff seems to be hiding, place is clean and comfortable, full cable, breakfast very basic

Management was pleasant available & attentive. The property well kept, We spent more time in the hotel room (weather/travel legs) than sight-seeing but because the king size bed was so comfortable it was definitely worth it. Continental breakfast options were good, (apple juice was a treat) as well. Will gladly return to this Super 8 location.

Pros: location & affordable price Cons: BAD CUSTOMER SERVICE. But can be fixed