6.0
Pleasant
From 285 reviews
Cleanliness

6.2

Room Comfort

5.6

Service and Facilites

6.8

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Traveller Reviews Travel Inn Horseheads

Number of reviews per page
20
40
Top reviews
Joe
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Upon trying to check in, I found both doors to the office locked. Turns out you have to pick up the red phone on the wall in order to get ahold of someone. Hotel was literally empty. I was the only one there. My room looked like it hadn’t been renovated since the 70’s, and the Heater/A/C unit made a rattling noise and omitted a smoky smell when left in “heat” mode. I left early. Damn the money.
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Eric
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Heat had one setting roast Smelled funny old outdated Tub jets launched black chunks when turned on. Mini fridge and microwave strangely in bathroom No heat in bathroom with door closed
Verified traveler
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Cleanliness = okay
Aditya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We got bad smell when we turned on the heater. Door lock doesn’t work properly. Disappointed.
Tyler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a dirty room that seemed to be neglected. There was a little mold on the shower curtain because there was no plastic liner. The microwave and refrigerator were inside the bathroom. The furniture was stuffed into the room making the space feel crowded. And our mattress felt very cheap it felt similar to a pull put mattress.
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Andrew
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I stayed here a few times and was accommodated excellently every stay. I would recommend to anyone who travels to that area.
Jeffrey
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

planned to stay two nights but only stayed one because it was filthy dirty
Gloria
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Extremely hard to find. No good signage and hotel renamed. I would skip this one. Egg grate mattress?
Kim
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The door only worked one way for the handle!! The smell of deodorizer was extremely strong we had to open all the windows!! The bathroom was old. The toilet was low and bolts were missing!! Tub was dirty and no drain cover and no little essential bath items! Bathroom door would not shut at all and was damaged! Packing tape on mattress covers caused noise when you moved! Didn’t know you had to go up steps to get into your room, not handicapped accessible at all from steps to bathroom!! If there was a different hotel available we would have left but everything was booked because of a local race. We are still smelling that deodorizer on our clothes and pillows we brought with us!!
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Bernice
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Budget Motel. Fine for 1 night. Clean bed & bath.
ROCCO
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Not good. I do not recommend this place. It was dirty, smelled musty, there was mold in the bathroom.
Charles
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Just after a clean place to sleep while working out of town. No frills but clean and not in a bad neighborhood.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

It was difficult to locate the Inn at first due to close proximity of turning off from highway from Gps or hidden view from wooded trees. It was nice and quiet place though.
Britt
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The beds were very comfortable and there was lots of hot water. I would return again
John
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Easy access to highways, food and shopping. The building my room was needs attention. Door/door jambs need beefing up for security. Room had items from previous guests in it. Remote control filthy.
Anna
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Old building. There is no coffeemaker in the room.
Candee
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

There was a phone in the room without any number for the office. There were multiple blood stains on the sheets! The chair in the room had multiple stains on them. The ice machine was located in a shed on the property, which we were not told about until we asked. No one cleaned out room or gave us fresh towels when we were there for two nights. The TV had one channel to watch, local news, or Spectrum on demand to watch reruns and movies from 2012. The room keys were from when it was the Knights Inn and had permanent black marker scribbled all over them.
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SANJEEV
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

In rough shape. We have never seen fridge and microwave inside the bathroom. Musty smell in the room
Qiuyi
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This property is OK for one night stay
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice clean and comfy room, right off the highway and close to all finger lakes. Great shower, fridge and microwave Only problem was the AC unit which was very finicky but I’m sure if we arrived at a time when we felt comfortable asking for help with it, the staff would have helped because they were kind.
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