Top class hospitality

Hotel was nice and welcome was good. I was rudely awaken at 5am in my room from the sound of deliveries and recycling glass bottles which is awful considering the reason we use hotels is to sleep. It has completely ruined my day with work due to tiredness I am now facing. Not one at all

Very friendly staff, especially Dennis on front desk. Nice size room with large shower.

The staff was fab and checking in was great. I have to speak highly of the staff as when I informed that I was cold, they promptly turned on the heating in my room and asked Housekeeping to bring me a plug in radiator. The room was lively. The only issue was that when we showered, the water ran all over the floor towards the toilet and sink and wet up the bathroom. This happened in room 136. It’s a Lovely room that I would like to stay in again upon my return but the shower needs to be sorted out.

Spacious and clean rooms, easy access to town centre, ample car parking. Would be useful to have EV charging facilities in the car park.

Room was very cosy, staff were very friendly just wish we could have had a dressed table for dinner on the Saturday (valentines day )other had

Room was super clean and the staff were excellent very pleasant

Efficient check in and a lovely room but very cold and couldn’t get any heating to work which was disappointing.

Very clean

Clean comfortable room, extremely helpful staff and fantastic breakfast for a very reasonable price 🤗

Nice

Stay here regularly, really good visit

Pleasant stay. Nice room, well kept. Ample parking.

Staff were amazing, hotel was immaculately clean ....breakfast was beautiful. Could not fault this hotel at all . Will definitely stay again

Breakfast lacked options and the quality of the food was poor Room service menu wasn't varied and felt like a 1970's hotel, prices were really high too

The room & public areas of the Gateway Double Tree (Nottm) were spotless, the staff friendly and, most importantly (with snow on the ground WARM

Everything was great

Amenities and staff. Good access to busses and trams.

We have stayed at this hotel many times when visiting family and are always so impressed by the friendly helpful staff at reception. The hotel is always very clean and the rooms are large with an enormous bed! Breakfast is excellent too.

Excellent stay, lovely team - a beautiful hotel