Overall Ratings & Reviews ibis Krakow Centrum

Staff very helpful and welcoming

The room was clean, all the staff members were smiling, and it had a good location.

Easy to get to from the airport, friendly and helpful staff and lovely room

Perfect hotel, great location. Rooms cleaned daily, all the staff were fantastic. Had everythi g we needed. Petrol station with shop at the back.of the hotel with shop was great and a bar over the road. 10 minute walk to the old town square and 2 minute walk to the river.

Our hotel room was unusable between the hours of 9-5 . This was due to the renovations being done at the hotel. The resultant noise was very frustrating as firstly, we had no forewarning of the work and secondly it was so loud we couldn’t chat or hear ourselves think. We also only had a bin in the bath room … which is not practical or the standard we have previously had in IBIS.

Lovely room awesome area

방은 전체적으로 깨끗했고, 에어콘도 잘 나옵니다. 화장실 쓰레기통에 초코바 껍질이 안 비워져 있었던거 빼고 괜찮았습니다.그리고 냉장고가 없네요.

Shower could be a bit spacious

Good price and a short distance away from everything

Just right and perfect. 10 minutes from the main center

The hotel was clean and functional. Just what you’d expect at an Ibis. Lovely breakfast options but could have done much better for allergy / intolerance needs such as labelling. I asked for gluten free bread (using my phone for the translation) and I got it but it wasn’t very nice! Thank you for a nice stay in Krakow

Location is next to the river so nice to have a stroll. The room is quite small but for city travel when most people use hotel as a place to sleep only, then it’s fine. The thing I’m most disappointed with is the design of the sofa bed. The sofa bed is attached to the wall with the panel sticking out from the wall above the sofa bed. So when my son slept on it, there is a panel above his head and quite close above the sofa bed. When he wiggles and turns, he banned his head on the panel every night. I wrapped around extra towel along the panel to make it less impact and hurt less but due to the layout there isn’t a way to secure the towel and it kept falling off. When I mentioned this to reception, they didn’t offer any solution and didn’t even apologise even after I showed them the bruise on my son’s forehead. What a terrible and stupid design. This isn’t a safe place to stay for children. Avoid!

Helpful and polite at reception. Room was cleaned everyday and fresh towels left. Great location as only a 15 min walk to centre. Would definitely stay here again

For the price, you won't do better. It's a bit of a walk (15 minutes) to the old town centre, (so the name of the place is a little misleading maybe) but that's not the end of the world if you know upfront. There's not much in the immediate vicinity. But the hotel is clean, not shabby and for the price, very very good value for money.

Good budget option in Krakow. It's outside the historic centre, but only about a 10 minute walk to it or the castle district. Rooms were clean and comfy. Would stay again.

Everything was great.

Very basic rooms. One had a smell of fresh paint so we were moved to a much smaller room with a filthy carpet with permanent stains. The AC did not work but luckily we were there on cool days. The check in lady was very friendly though. We won’t come back though.

good location close to public transport. large choice for breakfast. not so good mattress, kept slipping off the bed. easy to find at night, just look for the JUBILAT store sign in red.

We like very much hotels Ibis and use to stay there. Ibis Krakow Centrum was chosen for second time after staying here some three years ago. The hotel has excellent location, clean, friendly, convenient and comfortable. This is a hotel I would recommend to all my friends.

never experienced this ever in my life: the toilet would not flush when pressing the button ! I notified at the reception, they said they would get it fixed; then on my return to the room some hours later, same problem. After complaining, I was immediately given a different room.. It is surprising that this could happen... had the cleaning lady reported this immediately, this room wouldn't have been assigned to anyone, until fixed. The other incredible thing is that I had to wait 10-15 min for this room to be ready.... But there were many other available, the hotel was closer to empty than full I am sure. Other than this situation, my stay was ok.