Overall Ratings & Reviews Extended Stay America Suites Detroit Metropolitan Airport

Smell smoking everywhere in hallways and needs some update TV and in room kitchen counter

Only stayed for a night. The hallways and the room smells bad. Needs renovations.

Great location, very shady people in the hotel.

Staff was really friendly and accommodating, especially at the front desk.

Great overall stay

I can not believe this hotel is still in business, it’s nasty and smells disgusting in the building… looks ran down and smells disgusting the carpet needs to be pulled up in every room!

Nice

This was a no nonsense property. Definitely clean enough and good for an inexpensive night. Sleep by the airport. A little dated the blanket was barely more than a sheet. But other than that, it was comfortable and acceptable.

Good

Amazing staff

Find somewhere else to stay. The rooms (I was moved to three different ones) and the hotel itself were lacking cleanliness all around. The tops of the stoves and refrigerators were all filthy. The door to my first room had a claw mark on the outside of the door not appealing to two females traveling alone. The first room the stove light was on when we entered the room. It stayed on for nearly two hours. I didn't want there to be a carbon monoxide leak in the room. The TV also did not get a signal in the first room. Then there were stains all around the room and the furniture looked old and damaged. I called the front desk to complain. I was moved to another room. The second room had dirty marks in the same spots in the room as the first room had. The vents were disgusting. The top of the refrigerator, and the stove top were both dirty and the shower had the last person's hair all in it. I went down to the lobby to complain again. I was moved across the hall (next to the stair case again not safe for two women). This room smelled like someone was smoking in the room with us. The smell of smoke bothers me and causes issues with my breathing. The vents were disgustingly filthy in every room the bathroom vents were full of dirt and the bathroom ceilings were dirty with what appeared to be black mold. The towels in every room were dingy which makes no sense with an on site laundry. Finally, the floor had a huge mark on it that appeared to be blood but it was an iron mark.

Disgusting. That’s it. Just disgusting

The room itself was very nice, pleasantly so. The Hotel itself was located by the airport so the surroundings weren't vacation quality, but it was clean and safe. My only knock on the place was they advertised it as including breakfast, which was not on site but took the form of a coupon for a local restaurant. We were there to go fishing so having to load up and go somewhere else for breakfast would have taken to much time. It just would have been nice to get the whole scoop before we arrived. Also this particular day they were 45 minutes late getting even the coffee service set up. Now having said all of that I thought this place was a great value and we will be staying there again when we go back in two weeks.

Unsafe and sketchy environment over all. I have never been in a hotel where I felt this unsafe. I highly recommend every one stay away from it especially if you are a women and alone. There was a man who was being very weird and sketchy and checked us out as we were checking in. The cleaning staff made a lot of noise banging the door next to our room in the morning.

Not a nice place

The first room I was in the heat did not work. It was freezing cold. There was mowed all in the refrigerator mice droppings it’s a strong no

Great Price. Efficient, Comfortable, could improve on cleaning rooms better but overall I enjoyed My Stay and look forward to staying there again. Would also recommend it to family & friends.

Nice night staff

Night staff real nice

Linens excellent. Carpet worn (holes). Noisy. Marijuana smell made it necessary to change rooms. Staff very accommodating.