We enjoyed our stay. It is a great spot to stay with kids if heading to the Toronto Zoo.

It was convenient, room were bit small but ok. Overall good

Na

It was one of the best hotels we visited on our trip. Quite, helpful personal, tasty breakfast.

Location. close to highway

I have great time being at Best western plus. My family had 8 people and stayed in 2 rooms got connected. It’s made us so convenient

Convenient Super staff

This is an incredibly run hotel. Nothing posh. Kind people, clean and a good fit for families and traveler's of all ilk. Great location.

small rooms but very clean and comfortable.

Decent hotel for overnight stay.

Bathroom had grim around the sink.

The hotel was okay, I liked the pool and hot tub. The falls were so close. Easy to walk around. Free parking! Best location!

Gorgeous

I'm getting the sense that everywhere I go, I'm expected to eat from a paper plate with plastic utensils. Not impressed. The food was ok. Room was clean.

Clean efficient

The hotel was nice and clean, the staff very friendly. However, it is very noticia understaffed - our executive suite booked for five guests - but only 3 towels provided, additional towels were sent upon request. The only issue was being told they couldn’t do our beds/housekeeping because they were busy - they just took out garbage and used towels - again only providing 3 towels so I had to go ask for more again and had to go pick up because they didn’t have anyone to bring up - beds were not made. If you are not staffing your hotel with enough people to keep your rooms for guests turn outs then you shouldn’t get more than 3 stars. Overall it was ok.

Room had a bit of a smell. Housekeeping was not that great.

Room and area clean, good Customer service. Parking free. Breakfast was good.

Very clean, new, modern spot. Loved the common area. The room was spacious & had a kitchen in it. I will be back!

Hand held shower would be better. You must install safety bar in shower, slippery