The location is excelent

Had a 2 night stay here, hotel staff were extremely pleasant and always helpful. The room was clean and functional. The hotel, while maintained, has seen better days. The bed was not very comfortable and the couch was well worn and stained. The breakfast was adequate but we didn’t care for the coffee. Overall, good stay and good price

Todo bien

Dirty old hotel . Food got me sick . Staff was very nice.

Comida muy sabrosa

Excellent customer service, quiet area, walking distance from U.S Consulate and Immigration medical exam. Breakfast was delicious.

Greatvpoace to stay, nesr mall, markets, restaurants

Room was nasty, they need to change the the sheets or check them because the sheet had pimple patches and dirty. The door the safety gadget was missing. Breakfast was good, Air conditioning was good.

The hotel is very clean, but it smells very bad.

Super dirty and stank

Our rooms stank so bad and our sheets were dirty my dad went and ask the girls at the front and they told him that’s the way they were with a huge brown spot and they told him yes that’s how they are with not a nice attitude, my room smelled really bad like the carpet got wet and they never changed it it stank so bad but I had to stay because the hotels were sold out

I dint stay at hotel. Smelled pretty bad and bed had a stain .i walked out

Very friendly, all staff and excellent service.

good service & Atentions friendly staff

El interior del cuarto, falta una buena limpieza profunda de las alfombras y de Los sobre Camoos, así como también la llave del agua se batalla, están malas condiciones de la regadera

Great breakfast eat till you get full fresh fruit water good taste on the oatmeal housekeeper always on top of everything if you need anything they’re there to help out fresh towels every day your bed down every day

Everything good

While the front desk staff were courteous, our overall experience was very disappointing. Upon entering the room, we were met with a strong, persistent odor embedded in the carpeting, consistent with years of heavy use and poor ventilation. The smell was severe enough that we chose not to stay a single night after check-in. We returned to the front desk immediately. Staff acknowledged the issue and initially indicated a refund was possible. However, after “checking with management,” (they were the manager) we were told we would still be charged for one night. We agreed, simply to leave. The refund process since then has been unnecessarily complicated. We were asked to complete multiple forms, provide copies of our credit card and ID, and repeatedly supply banking details, including a SWIFT/BIC code, despite having paid by credit card. Our bank confirmed that a refund should be issued directly to the original card, without additional information. We have now spent days going back and forth with the accounting contact, who continues to request bank details instead of processing the refund. The issue remains unresolved. In sum, while staff were polite, they are constrained by rigid policies. The room condition and refund handling were unacceptable.

Room and hall way smell bad, around 1-2am it smells like straight up sewage. WiFi was horrible

La propiedad es vieja, la carpeta huele mal,,se va la luz, el elevador falla, la limpieza es fatal, el aire acondicionado no funciona bien y del desayuno ni hablamos