9.0
Exceptional
From 607 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.2

Traveller Reviews Inn on Broadway

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel I say that a few times before when visiting with my daughter. It is a wonderful place to stay if you have somebody going to the university of Rochester. Point, old, worldly, with just the right amount of charm.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property with abundant character . Our room was huge and so nicely decorated Very clean ! Comfortable bed ! Great lounge in basement level !
Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walkable to the museum, an adorable theater, and music venues! Loved the old charm and huge room.
Randy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Well maintained in great condition. Our room was excellent
Michele
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the old school charm of in on Broadway. Continental breakfast left a lot to be desired. Really should have some protein options, healthier other options. I felt dinner was way way overpriced.
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fast and east check in
Patrick
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Uncomfortable bed. Curtains let in too much light. No deadbolt or other security locks on the door. Pathetic excuse for breakfast consisting of mediocre pastries, frosted flakes and tubs of yogurt. No ice. Pluses were a beautiful building, an excellent jazz club in the basement, and friendly staff.
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the welcoming environment and how clean was everything.
Oksana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nicely decorated hotel, perfect for weddings, special events etc. Area around is new, nice, well taken care. Beautiful church right in front of the hotel. Right behind is TV station with bunch of satellite antennas. Unfortunately, people lurking around on the streets are looking marginalized. Homeless, drug addicts, bottom of the society. Very bad contrast.
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Dmitri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful authentic Antique hotel. Very sympathetic restoration with period correct furniture.
Sharon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the building with the beautiful architecture. It was very comfy, the rooms are clean. The air conditioner was a bit loud though.
QIANXIA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is small but cozy, and it’s conveniently close to the Strong Museum. The only downside is that the bedsheet wasn’t clean.
Ronald J.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel has character. It has a nice downtown location close to the baseball stadium. We enjoyed the continental breakfast and I loved the free parking. It has a great helpful staff and the TV selection was unmatched. There’s a lot to like at the Inn on Broadway.
Roger
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not sure how old this property is but they are keeping it up well. A little difficult getting in with stairs etc. They do have a short lift but difficult to operate. Rooms are nice and in a decent neighborhood.
James
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel itself is beautiful and the rooms are clean and comfortable. Parking is free and right next to the hotel. The location is nice, right on the edge of downtown. The restaurant is excellent. Unfoturnately, there are a few misses that should be corrected: The room furniture is mismatched, old, chipped and scatched. One faucet handle did not work. The toilet seat needs to be tightened. There are nails on walls where prints must have been. Reservation for two, but only one wine glass and one bathrobe. An unusable chair. This could be such a nice place if management would take a walk through the guest rooms and make small adjustments.
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Barbara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was horrible Inn is beautiful inside outside not the greatest area.
Ettore
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a treat to be able to find this gem! We have been riding our bicycles along the Erie Canal Trail for the past week and this place was a perfect stop for us to rest and recharge. Let’s start with the staff, they are first class and really make you feel at home. The rooms were outstanding and beds extremely comfortable. Once cleaned up, we made our way down to the restaurant and it did not disappoint. The service was outstanding and food as good as it gets. We all agree that Rochester and the Inn on Broadway are a future destination.
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Stefenie
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I wish the restaurant/bar was open a bit longer
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful boutique hotel! Impeccable service! The staff is excellent! Very well maintained.
Carlie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is such a unique place to stay. The room was large and furnished with antique/bed and breakfast styled pieces. The shower and tub were excellent. The dining options and bar downstairs are wonderful. Staff was super friendly and helpfully.
Number of reviews per page
20
40