Overall Ratings & Reviews The Old Government House Hotel & Spa

Very friendly staff. Property was clean & felt safe as a female travelling alone.

The quality of service we received at this hotel was better than we've experienced for many years. I have nothing to criticise about The Old Government House. We had a wonderful stay.

Lovely hotel. The staff were fantastic and went above and beyond to make sure we wanted for nothing.

An eclectic property with fine facilities, eclipsed by the friendliness, helpfulness and initiative shown by every member of the team. It is rare to find such a great hotel

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Just lovely

Great overall as an old historical property. Will visit again

We are regular guests of OGH and as we celebrated our honeymoon there it was the perfect first night before we set off for Herm and Sark.

Excellent Hotel with service to match.

Perfect stay. Thank you

The staff were exceptional - no request was too great and everything was done with a manner of being absolutely pleased to be of service to you. Particular mention should go to Roberto, the head concierge. We felt completely at home and our little dachshund was treated like a Princess by the staff. Just a wonderful stay and we would definitely come back again.

The accessible room is difficult to access and it’s a great challenge to out of the room. I couldn’t turn round the mobility scooter in the room. The room vibrated all day and evening. That was irritating and incredibly uncomfortable. The lifts were a very tight fit. Several times we had Issues with the lifts.

Excellent, old fashioned, luxury hotel. Extremely comfortable; first class service, superb breakfasts, well situated to enjoy the lovely town of St Peter Port. And reassuringly expensive.

We thought the staff were amazing and nothing was to much trouble, the rooms were spacious and bed and pillows comfy, also kept clean and tidy daily with nightly treat of chocolates or biscuit on the turned down bed by housekeeping. Swimming pool was great too, which we used several times on our 4 night 5 day stay. We were a little disappointed with the menu on a Saturday night (10 August 2024) in The Brasserie as it was not an outstanding choice to choose from and not the best meal for a top restaurant we have experienced, also on the pricey side with a service charge added which was optional but we paid but on reflection felt this should not be applied for paying guests @ OGH Hotel but applicable to non residents visiting the same restaurant (The Brasserie) Overall an enjoyable experience.

What I liked most about this truly excellent hotel was the fact that the staff were excellent, and in addition looked happy and fulfilled in their work. This is the sign of first class management. High standards were maintained, but none of the staff appeared stressed, and someone always noticed if something was needed , and supplied it without fuss. Very well done to all concerned.

Beautiful hotel in a lovely central spot. Staff were all very kind and helpful - there were a few small glitches but they were very quickly ironed out.

Wonderful hotel located in St Peter’s Port Guernsey Old style elegance!

Great location -quiet yet close to the centre of St Peter Port

Excellent

All the staff were very lovly, unfortunately i wouldn't rate this property as 5 star as its very warn and rough round the edges,. When we got to pur room 101 my husband ran a bath, the water was brown and had black bits floating around, we called house keeping and for the next 30 mins it was still not clear, so a guy on reception kindly moved us to a room where the water was clean. The food in the restaurant was excellent and staff very nice, wouldn't stay the night again, but would eat in the restaurant.