Overall Ratings & Reviews Blue Tree Towers Anália Franco - Tatuapé

Very comfortable, I recommend it!

I arrived at 9am and was asking to pay for an early check in. they did not let me is until 14:00 and even at that time they was saying the room is not ready. they they upgraded me to available room that surly they had free far earlier. I was departing 3:00 the next day, asking for a wakeup call and a taxi. No call on time and no taxi on time

Great place to stay . Only 3 minutes walk from ANALIA Franco shopping mall

The Blue Tree Towers is just across the street from a large local park and a 10 minute walk from the Amalia Franco Mall with plenty of “upscale” stores! The rooms are very nice, but the bathrooms are very small, which is my only complaint!

Hotel rooms would not cool. The free breakfast was the worst I’ve had in Brazil and completely unsanitary. The fresh fruits and juices were room temperature at 6am. They don’t cool the hotel so the breakfast bar is completely disgusting. The restaurant food there was horrible as well. Too expensive for what you receive.

Upon arrival, I was greeted by Carlos, I'm not sure of his name, but he was very polite and kind when I arrived. When I was given my room, I was greeted by Vinícius, who was extremely polite and kind. The room was spacious, the bed and pillows were comfortable, clean, and the shower was strong. Easy access to the shopping mall, market, restaurants, and Ceret Park across the street. The restaurant has fresh, well-organized breakfast, as well as being delicious. The room was impeccably clean. Lunch was just right. I recommend it. I was attended to by Ana, Vanuzia, and the morning valets. Everyone was very kind, thank you for your service. This was my second time staying at the hotel, and I'll definitely be back again. I recommend it.

Hotel is close to mall

Amazing hotel and staff very friendly

Very friendly and super polite. Food was good. Close to huge mall. Walking the neighborhood was safe and park across the street is huge and secure.

Okay

Eu gostei de tudo

I felt that just was a really nice hotel location was good close to shopping center and staff is extremely friendly and helpful

Really nice hotel across a popular park

Great property overall. Amazing staff and customer service. Very well located with lots of restaurants and bars within 5-10 minutes drive.

The friendliness and professionalism of the staff was excellent. I arrived early so I knew I would have to wait for my room and this was no problem. The desk staff had a table where I could sit and work using my computer. They were very helpful in helping me to connect to the hotel Wi-Fi. The room had previously been renovated and looked amazing.

Excelente área linda ubicación muy buen servicio e instalaciones

Casemiro (caximiro) so sorry if I’m misspelling his name, but he was so helpful, patient and knowledgeable. Since I told him we were there for only a few hours for a layover, he allowed us to have the free buffet breakfast upon arrival instead. The room was also provided to us promptly and I so appreciate the amazing customer service from him! He deserves recognition! Thank you so much!

Brasil is a place where mold grows fast. Bathrooms should receive special attention. Hallways could get a coat of paint and new carpet. The hotel is under renovation and maybe it is on their list. The breakfast is good, but staff should taste the juices prior to putting out for guests since more than once the juices were sour (azedo). Overall staff were friendly and helpful.

My room was clean however, the toilet did not work well and it would leak water on the floor. I explained this to the front desk and they had this corrected in less than 1 hour. So they are very attentive and making sure everything works correctly.

Extraordinary service - both friendly and fun. Love that this is a family owned and operated hotel. Felt like family. Very nice spaces, great location and value.