Overall Ratings & Reviews Quality Inn St. Louis Airport Hotel

No one at the desk for 10 minutes when I arrived at 1AM. Lobby rest room locked and needed front desk key to enter. Bathroom grimy. Room smelled of smoke. Hallway smelled of weed. Other guests taking loudly in hallway at 2AM. Continental breakfast was sad! Bed was soft because of worn mattress topper. I couldve been electrocuted by the hair dryer. There was visible mold in the bathroom. Front desk would not ask the AIRPORT shuttle to drop me at park-and-fly that was less than a mile away.

There were roaches in the bathroom. Handle of the shower came off when my husband tried to use it and the water couldn’t adjust the temperature. It was scalding hot! Not many options for the breakfast.

Ghetto place was trashy tweekers and drug users around the entire place guy offered to sell us drugs that was stay there front desk clerk wasnt available for ovee 45 mins to check in beds are super uncomfortable rooms were dirty and stained walls just absolutely gross

Stayed 7 days and 6 nights. Was there from Wednesday til Tuesday. I had to requested for someone to come clean on Saturday. I was told by front desk they were too busy to clean. I had trash bag full of trash. Had to ask housekeeper for new towels and toilet paper. I will not return unfortunately

It suited my needs perfectly.

There were bugs in the room the phone did not work u could not get towels when u needed them

Air was not working. Bathtub dirty. Stains on blanket and sheets. Smelled of mist and cigarettes. We didn’t stay. Had to book another hotel

Service was good, but the quality of the room was awful. Outlets broken, blankets thin, bathroom seals/caulk missing or coming off. Remote didn't work.

Lobby smelt like cigarettes bad. Didnt feel safe everything about walking in felt off. Front desk attendant was just over it, I had simple questions and it felt like a struggle to get them answered. All in all it was a cheap place and got what we payed for didnt even end up staying we just went home couldnt get a refund either even though I payed the extra for "protection" it was a joke.

Dirty rooms

Great customer service & great value on the price!

Horrible it took staff 20 min to check me in because they were not at the desk. The hotel smelled bad. There is no security. The room luckily did not have bugs like others say. The bathroom sink look like it will fall. The tv channels do not work. The microwave didn't work. Fridge was leaking. Bed very uncomfortable. Dirty lamps and floors. Stay far away from this place. They do charge a $100 deposit please pay cash.

Terrible room conditions, furniture and bugs in sink and desk area. I deserve A refund!

Check in was easy, room was clean and the shuttle is great!

Staff was friendly and helped me get checked in quickly

Its pretty worn down and usually some random people hanging around.

Staff extra friendly. Even got our suitcases to the second floor

disgusting condition, building in awful condition, rooms are beyond repair and in awful shape.

The Quality Inn was average at best. The beds were extremely stiff. They felt like how you would assume a prison bed would feel. The toilet plastic was peeling. The only positive is the air, heat, and fridge worked

The toilet paper didn't even have a stick on the dispenser. the shower handle was falling off and attached by caulk