7.6
Pleasant
From 932 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

9.4

Service and Facilites

8.0

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Traveller Reviews Crystal Beach Suites Miami Oceanfront Hotel

Number of reviews per page
20
40
Top reviews
Marvin
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Wasn’t bad at all. Hotel was a little outdated. I do wish that the $100 fee that’s due at the property could be taken out of the $250 deposit they also make you pay instead of having a pay a total of $350 at check in. That would actually make it easier for both parties.
pierre
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

the people we met at reception were very friendly and attentive. the room was spacious and as expected. the kitchen accessories were in good condition and sufficient in number. Very nice and quiet swimming pool. Easy access to beach, promenade and restaurants.
Cesar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Must important the internet do not work in the rooms , you can hear the people in the upper room unfortunately because the building is too old . Other than that the personal are friendly housekeeping staff is great thank you Angela and Robert the manager
Kim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had to park at a public parking lot and pay that was a block away from hotel
Edgardo
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked the place around hotel , but inside the room , you can heard all the noise from other rooms, you can heard people fighting in upper levels, baby crying, everything..
Dawn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazingly friendly and helpful. The hotel needs some serious upgrading. The 3rd floor smelled like cigarettes and mildew the entire time we were there. The pool was nice, they give you free towels and beach chairs. Was there 4/30-5/2/2025 and there was construction next door which is quite loud during the day. The pool closes at 7 so there is not much to do around the property.
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MANAS
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff and excellent room service everyday! Free beach towels were very useful!
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay Eddie at the front desk is a rock star quick thinker problem solving all the things you look for in an all star employee
Gail
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a great stay and we had just come off a cruise and had quite a bit of luggage. The desk agent was so wonderful she allowed us early check in since we had an infant and all the luggage. Her name is Margarita and she was AWESOME!!!
Nadine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

L'avantage de cet hôtel est qu'il est très proche de la plage, des restaurants tout autour. Par contre l'hôtel a besoin de rénovations car vétuste.
Don
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wish the rooms had outdoor balconies.
Cristian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

In general terms, it was very nice hotel and the area located, in front of the beach, several restaurants and secure.
Tera
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is dated and in need of some refreshing. The room we stayed in was clean and had everything we needed. The kitchenette with dishes, dishwasher, coffee machine, stovetop, microwave and seating area was a bonus. The beds were comfortable but the sheets were rough. The hotel staff were very friendly and welcoming. We had an issue with the toilet but it was fixed within 10 minutes. The housekeeping staff were also very friendly and attentive. Proximity to the beach was amazing and it was nice to have two beach chairs each day that came with the room. The location of the hotel itself to various restaurants was also ideal. We walked to several local restaurants and had great food and experiences.
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Verified traveler
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Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. It will have been important to tell about the resort fees which i didnt know until i took my room. Parking lot not too far from the hotel. Its about $15 per day.
Bella
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Can’t find parking, staff seems miserable almost every time we talked to the front desk don’t recommend this place at all
Trishikh
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is located in a very convenient location and accessible by Miami Beach trolley. Overall a pleasant experience. However when we checked in the hotel was not full and upgrade could have been provided to a room facing the ocean without a fee.
Stephanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had such a lovely time, the food within walking distance is amazing
Hector
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property was in the perfect location. Go to Miami all the time but this was our first time at this hotel and enjoyed it very much. Located close to so much. No parking on site but parking was only a black away and a third of the cost of all the other hotels we’ve stayed at down there so was a huge plus
Leotvilay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed could be updated and the bathroom fan could be used update a lot of steam when showering.
Vadim
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

terrible conditions
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