10 PLUS OVERALL.EVERYTHING IS EXCELLENT

Generally very good and in a great location to access everything in the Niagara area. Our only complaint is while they say the pool is adult only after 9PM, they do not enforce that and as there were lots of kids at the resort, there were kids in the pool at 10:30 the night we wanted to use it. When they left the pool they went directly into the hot tub. They disregarded the request of an employee. Perhaps it was our mistake to stay in a facility that caters to families during the summer, and that is my only complaint as it is a very nice hotel/resort with very nice facilities - just too many kids for our taste.

Staff were fantastic!

The shower was a mystery and I didn’t bother asking. Staff was excellent, helpful.

Just perfect! So much attention to detail, and I love a good robe!

The hotel was exceptional and the staff.also . we.were.surprised by all that is offered. Loved the pool and hot tub and exercise rooms. David the Bellman was a joy to talk to and so attentive to.our needs.

Mon séjour dans cet hôtel fut tout simplement extraordinaire ! Dès mon arrivée, j’ai été agréablement surprise par la propreté des lieux et le soin apporté à chaque détail. La chambre était confortable et bien entretenue. Le personnel s’est également montré accueillant, attentionné et professionnel, ce qui a rendu mon séjour encore plus agréable. L’ambiance de l’hôtel était à la fois chaleureuse et reposante, idéale pour profiter pleinement de mon séjour. Une très belle expérience du début à la fin. Je recommande vivement cet hôtel et j’y séjournerai sans hésiter lors de mon prochain passage.

This resort was one of the best we have ever stayed in . It was almost like staying at the Ritz. They took care of everything we needed for the few days we were there for a romantic short trip. It was close to the best wineries , shopping , and don’t forget the Falls! If you were too tired to go out their restaurant was fabulous with an exceptional mid week special for 2. I loved this much more than a bed and breakfast . I will definitely stay again.

The property was great and the room exceeded our expectations!

Clean. Friendly kind staff. Great facility with lots of amenities and activities!

Perfect location, next to the outlet shopping and 15 minutes drive to Niagara Falls. Friendly staff. Clean and quiet room.

Excellent service de la part du personnel, très bel aménagement extérieur, très agréable de prendre le café sur les terrasses extérieures.

Love staying at the White Oaks. Everything is a 5 star!

I think for the amount of money you spend per night there should be a complementary breakfast. If you wanted to eat there the prices were outrages. Especially paying the amount you do. We stayed at other resorts that are nice and had free breakfast.

Great staff, clean room and beautiful grounds

We stayed at White Oaks Resort and Spa for only one night, but would loved to have stayed longer! The service was excellent, staff were all professional, efficient, and friendly. My room was spacious and comfortable, very clean, quiet, with blackout curtains and great amenities. We didn't have time to use the spa, recreation room, or pool - we'll have to save that for next time! We had breakfast at Liv - also a lovely experience and good food. Beautiful grounds, well kept.

amazing staff

Check in was not at 4 it was more like 415. Put us behind to get ready for dinner reservations at LIV . Food was good but service very slow even though we where one of 3 tables on the patio.

They make us feel special from the moment we walk in!

Staff, hotel, and spa are incredible. Highly recommend