Overall Ratings & Reviews Hilton Garden Inn Austin NW/Arboretum

Incredibly kind front desk member, offering accommodations to ensure a comfortable stay. Room was excellent, especially for the price.

When I booked that hotel breakfast with free But when I went to hotel they said you have to pay $24.00 for breakfast and not free WiFi have to pay $4.95 for day WiFi They said you booked the third party Expedia call and talk to them we can’t help Plus they charge extra $50 deposit I don’t know why they charge extra $50 Front desk was so rude my fault I get hotel from Expedia

Neec to pay for parking

Enjoyable inn for a few days! Clean, quiet, great service.

Nothing to share

There was a smell as soon as we walked in the room. Would not recommend, can go to a nicer hotel for the same price.

The staff upon arrival was great. Mya or Mia was kind and informative upon check in. Room was clean and over all. The breakfast was okay but the breakfast hostess she was kind. My only thing was no vent hood in the bathroom...lol but I enjoyed my stay.

Awesome

Great place to stay and staff was so friendly. I highly recommend this place.

A/C constantly cut on and off and it was loud and was warm durning the night. There also was a nonstop drip in the shower that was super loud as well.

Everything was nice, I just wish it had an outdoor pool rather than an indoor pool… other than that all was great

Super nice and very clean! Had a great stay—amazing staff made the experience even better

We have stayed here many time. Close to where we need to be. Freeway construction out front but our room was in back so no noise. Hotel has been nicely kept up.

That is an excellent place for the travellers and visitors. All went well. We are so happy with our stay and will be here at our next visit to our daughter

Clean

Good experience overall

We was highly disappointed get there Sunday night and the restaurant and bar both closed and nothing advertised about that. If u put restaurant and bar down on what the hotel has then make sure they are open

Stay hete often Front desk is informative, welcoming, efficient. Room was clean, AC worked well

Staff

Staff is wonderful!