Overall Ratings & Reviews UNA HOTELS One Siracusa

The property is nice but extremely inconvenient. Cab rides were expensive and the property is not conveniently located to anything. We were extremely disappointed by the advertised location being convenient. We like to be able to walk everywhere and this property was not that

Haverting

The best part of this hotel is the property. The private beach, the pool and views. The breakfast that is included is excellent and the restaurant is refined. The hotel and furnishings are a bit dated but the hotel is clean and well maintained. Only thing that’s a negative is that you really can’t walk to anything. You need to drive or take a shuttle to go anywhere.

Good hotel in Syracuse in a good location with friendly staff and plenty of parking inside premises

I liked the breakfast and gym. The rooms felt dirty. We received damp towels with mildew, and worst of all, they tried charging me extra for spa services and for alcoholic beverages which I did not participate in/have. I didn’t appreciate that.

Property look good on pictures. Till we arrive. It start with location between flats pretty far from anything. Then we walk in. Unbelievable. Dirty worn out old. Staff was nice then we get in room. Carpet super nasty dirty in hallways. AC was not working. Room it’s small super basic all it’s old worn out. I never slept on more uncomfortable bed ever. And I travel a lot . Because ac was not working and no fan we open window. What a mistake. With in minutes room was full of mosquitos. We wake up at 2 am and don’t go sleep it was impossible. Save your money. It’s not worth it Oh up stairs lounge it's close Worse stay from entire Sicily I was thinking go sleep in my car In one point On positive note breakfast was ok And they try to charge me for room service. What I got knife and empty plate lol literally to cut up fruit It’s bizarre place huge potential But it need lot of work

Excellent hotel in Syracusa

Great service. We were initially given a smaller room which was difficult for us to maneuver around with out luggage but the hotel was very accommodating and moved us into a bigger room the next morning. Loved the fact they remembered it was our 25th anniversary trip and welcomed us with some Prosecco! Lovely large terrace off the room but with limited views. Gorgeous rooftop terrace that is just not utilized by anyone while we were there. The hotel should promote this more and possibly run dinner and a light food menu as well on the rooftop to make it more inviting for guests to go and use. Overall a great stay!

Hotel staff were great. Enjoyed the restaurant. Breakfast very good.

Phenomenal staff and accommodations. Great breakfast.

Hotel needs updating but staff was wonderful and the food in the dining room was excellent.

Personally I felt it was a bit on the pricey side for the location, but overall a nice hotel

Great spa hotel. Be aware that the spa amenities come with an extra charge of 70€/2 people. Good breakfast, well equipped gym. Staff is super friendly :)

Nice modern hotel. Great location if you have a car. plenty to see an do within a 20-25 minute walk. But having a car is best. They have free on-site parking which is a good due to the location. Excellent customer service.

Loved the cave! Great location and staff. Not a great restaurant and fairly pricey for what they do. Suggestion: less pretention, more skill.

Hotel is nice, but the rooms are poor. Shower room and toilet are in a wet room which stinks of dampness. Sink is in the room. Water goes everywhere. Staff are excellent. Gym is strange, but pretty decent. Restaurant decent. I was in the area for work and decided to change hotel due to the room.

Hotel is quiet with an excellent restaurant (try the fish!), self-service bars, available parking, rooftop terrace (it was rainy and cool but you can tell it is a great space), excellent buffet breakfast, helpful staff. Only thing that disappointed are the hall and stair carpets that need replacing or a heavy-duty cleaning. Rooms were very clean though. Would stay there again.

All round beautiful hotel with excellent facilities, excellent breakfast, shaded parking and above excellent service from staff who were fantastic - top marks to Alexa, Simon’s and Elena.

We loved our stay at this hotel - very chic and clean, with great amenities. We loved the room (even though we couldn’t figure out how to turn off the entry light) - stylish, comfortable king bed, excellent shower. The staff greeted us warmly and accommodated an early check in for us. Breakfast (included in our booking) was top rate with a menu to order from. We’d stay here again!

Friendly attentive staff made me feel very welcome. Tesla charge station was a blessing. Food was really good and educational. Bed was hard and unyielding, otherwise it would be five star