Great location and they accommodated an early check in but one day they didn’t clean my room and there were stains on the bed sheets.

Very large and comfortable room excellent air conditioning, friendly and helpful staff. Great location, especially if it’s your first trip and you want to be equidistant to the rest of Mexico City. The gym is complete and fully functional. Two roof decks with sun and shade. Decent size fridge and microwave. Excellent experience all around.

The room was clean with separated bedroom and living area. It has a microwave and a small size refrigerator. Their cleaning staff came to clean the room every day, and the front desk staff are very helpful. The hotel is not a big and busy hotel, though the streets surround it were noisy during the nights over the weekends, we felt save and quite inside otherwise, in particular, we liked their relatively quite breakfast times due to the size of the hotel.

Clean room, very very friendly staff. good location

Amazing location and the staff really friendly. The room clean and a lot of space. Highly recommended.

Lugar perfecto, si vas a vacacionar a la CDMX. Excelete ubicacion, 3 min de reforma, 2 min del metro. 15 a 20 min caminando del teatro telmex, de.la arena mexico, del museo de cera. La atencion perfecta.Los cuartos mejor de lo que esperabamos, super amplios con su salita independiente. Unico CON: La bañera, muy cumplicado entrar y salir, podria decir que hasta peligroso. Quiza si pusieran como un agarramamos mejoraria.

Yes, the housekeeping and the front desk were great

room is clean. good central location. air conditioning works, but is not effective to cool off so you will need to turn temperature down

Me he hospedado dos veces y ambas ha sido una experiencia muy agradable, la habitación siempre limpia y el personal muy atento, definitivamente seguiré volviendo.

Check-in was easy and staff were super friendly. They took my bags upstairs and showed me my room.

Limpieza y buen servicio . Debería tener un bar y un restaurante para comer , quizás en la terraza . Muy buenaatencion

Maids mopped floor daily. Lots of restaurants in walking distance. One elevator is out, but remaining one is adequate. We could sometimes hear music from street, but it wasn't loud enough to keep us awake. Would stay here again.

The room was very large and comfortable. The staff was excellent!

You Get What You Pay For!! I’ll start with the good. The location truly can’t be beat. You’re surrounded by plenty of entertainment, shopping, restaurants, and it’s close to public transit, which made getting around the city very convenient. For accessibility and things to do nearby, this hotel definitely delivers. Unfortunately, that’s where the positives end. The hotel itself is extremely dated and in serious need of upgrades. The bed and couch were both hard as a rock, making it difficult to get comfortable after a long day. There was only one operable elevator during my stay, and it held maybe 6–8 people at most, which meant long waits just to get to and from my room. The biggest disappointment, though, was the staff. They weren’t particularly helpful, and when I tried to change hotels, I was told nothing could be done because I had already “checked in.” That left me stuck for the duration of my stay. All in all, I made it work, but as the review starts —you get what you pay for. If you’re looking for convenience and don’t mind sacrificing comfort, it might be fine. Otherwise, I’d recommend exploring other options.

It was great. Staff excellent. Clean hotel, very convenient.

Nice hotel in the heart of Zona Rosa. Hotel is a bit dated, but rooms are comfortable and service is good. Careful with the noise if you end up with a room facing outside, as the bars in the area play loud music every night until morning

The room was decent for the price, Expedia had this place under excellent. And although I can say it was ok in no way was it excellent. The main elevator was out of service and no one said anything at check-in. No rooftop access. Again no one said anything.

Great location

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Great location and the room was nice, but the area can be very loud late into the night. Maid service needs improvement as our room was not cleaned well during our stay. Rooftop only has some dusty chaises but from the pictures I thought there was a bar (my bad). Staff was friendly and breakfast was good but they serve some of the worst coffee in the city. Luckily there is a coffee shop right next door.