Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

Explore Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area
6.2
Pleasant
From 1,004 reviews
Cleanliness

6.0

Room Comfort

6.2

Service and Facilites

7.4

Traveller Reviews Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

Number of reviews per page
20
40
Top reviews
Nicolas
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pillows were uncomfortable. One of the locks was broken
Diane
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a shame that the pool was not for swimming. We came at the end of June. The grounds could’ve been better kept and cigarette butts cleaned up. The breakfast was great. Beds very very comfortable. Room was clean. Overall a great stay.
Mike
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

staff was awesome not the type of place. I’m used to staying at, but it was convenient and close.
Jayne
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

pool was not opened, no notification of this. THIS Is why I chose this hotel. Bedding was dirty. Hallways were noisy ALL NIGHT LONG, Staff was not helpful at front desk. IMPOSSIBLE to find the hotel's local phone number. Guess that should have been my first warning! Never staying at a Super 8 again.
David
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dirty, pool closed when I bought this because of a pool. There was cockroaches in my room. Breakfast was awful.
Michael
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel could easily pass for a motel and the pictures shared on their online page were much better than what you experience physically on ground. Their breakfast was horrible and not in the best shape. The swimming pool was also non-functional and the ambience needs to be kept cleaner and tidier. The amount charged for the facility is way too expensive for what they offer.
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Jessica
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was nice and friendly however the staircase smelled of stale smoke, the bed was so hard and one of the worst beds I ever “slept” (didn’t sleep much) in, room was clean (no signs of bedbugs or anything like that) but it was definitely dated and worn and could use some upgrades besides a coat of paint. The complementary breakfast was either waffles or cereal and being gluten intolerant there was nothing I could eat and no breakfast place opened before 7am. Thank goodness there was a Starbucks nearby for a quick egg bite before being in a seminar all day. Overall it was meh, but probably wouldn’t stay again unless have to.
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Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, well stocked. Friendly staff.
Shelly
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was very clean and comfortable.
Archankumar
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were neat, tidy, and clean. The air conditioning unit was working very well. Shower was decent too. The receptionist was very kind and gentle. The breakfast was also very nice. The only downside I felt was the room was wee bit smaller. If you want to dine-in with your partner, there is very little space to sit together and eat.
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Deborah
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff are the best
Julio
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Not what is shown on hotels.com
Ross
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Place was a smelly dump Pool was disgusting Cheap breakfast
Evan
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

About what you’d expect for the price. Everything worked.
Randy
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shower didn’t work, no water whatsoever. The shower faucet was broken. Tub had black mold ring. The sinks faucet had a broken off tap. This is a 3rd world country standard motel.
Mitch
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room absolutely stunk like cig smoke from a past life. Very dumpy. Staff were fantastic. You could hear everything from all the rooms around. I mean everything.
Michelle
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Check-in was uneventful. Room was on the 1st floor close to the lobby. It was relatively quiet. The room is dark and showed the main years of use and neglect. It's definitely nothing like the advertised picture. A coat of paint, new caulking, touchups - would go a long way. I'm not 100% sure but it looked like mold in the corner of the ceiling in the bathroom. The room had a microwave, fridge and coffee maker. The bed was ok but the pillows were too thick. It was like +6" high. Ended up not using the pillows. Breakfast: just grabbed a yoghurt. Saw some hardboiled eggs, cereal and a waffle maker. Would I stay here again? Only if no other choices.
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Katie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

If you must stay here make sure your room in in the south east corner. The rest of the hotel positively reeks of cigarettes. The first room we were given smelled so bad I had an asthma attack. The walls were banged up, looked like someone had taken a hammer to it. When checking the mattress there was all sorts of gross accumulated crud in the bed frame. Saw one person in the hallways with lit cigarette. The only reason this review gets a slight bump from me is that the lady at the desk was extremely apologetic, and let me check all available rooms she had till we found f one that didn’t smell like an ashtray. S bit the cleanest, but at least we were able to bathe and sleep. So top notch customer service at the desk, the rest is outdated, dirty, and in the case of most of the rooms, smells and looks like the 1960’s.
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mario
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The rooms are OK. The hotel is dated, but the price was OK. Just off the highway very convenient. The staff was very knowledgeable and helpful.
Holly
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall, for the price and type of hotel, this was a decent stay. The location was very convenient — just off the highway and close to restaurants, shopping, and everything we needed. The bed was comfortable, the shower had great pressure and hot water, and the microwave and fridge worked well. We also appreciated the main floor room with easy access to a grassy area for our dog, plus a green bin for waste bags. Continental breakfast was about what we expected. Unfortunately, there were a few negatives. Our vehicle was vandalized in the parking lot during our stay. Thankfully it wasn’t broken into, but it was still upsetting. Our room was also never serviced during our 3-night stay, although when I did find a housekeeper she was friendly and quickly provided towels upon request. The biggest issue was the front desk staff. Our key cards repeatedly stopped working and every interaction about it came with attitude from multiple staff members, as though it was somehow our fault. We travel often and have never experienced ongoing key card issues like this before. Overall, the hotel met our basic needs with decent sleep, good showers, fair pricing, and a convenient location, but customer service definitely needs improvement.
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