Clean rooms, quiet despite being across the street from a hospital complex, very easy access to tram and train service. Customer service overall was top notch. The only suggestion is they should let guests know during check-in that the code to enter AND exit the parking lot resets every morning.

No comfortable chair to sit in at night

clean room, helpful staff

Parking good for hospital access, we feel it was a bit over priced for that area. Not many places to eat at night you only have the pub which needs a bit doing to it. On a hole it was an average stay.

I enjoyed my stay. Room was comfortable and quiet and the cafe was excellent.

Room was disgustingly unclean, found pubic hairs on toilet seat and in shower, and the room had a really bad stale mouldy smell, whole hotel stinks of cigarettes, everything is nicotine stained including the lights and air-con units. Staff were friendly enough, but hotel felt unsafe and dodgy, I would not put my dog in this hotel, truly horrible and horrific

Little bit outdated but clean. Lovely stafff. Perfect location

Staff were friendly,

Staff went above and beyond to ensure a pleasant stay, very happy

Convenience and parking included

old old old not worth it.

Good location close to public transport

Perfect location for where we needed to be hospital is right there most things ate within walking distance great location

Convenient position for medical appointment. Bonus having free parking on site. Room met our needs for the short stay.

My only criticism would be that although there was a coffee machines in the room I booked, there was no milk warmer/frother in the room. Not really convenient having to go back down to reception to get one- so may as well not have the machine in the first place. Also the cafe on premises was cranking out dance music like it was a nightclub… in the morning for breakfast- massive turnoff!

Great location near station, park, and hospital with parking onsite, friendly staff, comfortable rooms & food venues close by.

Convenient

A little dated but very clean

Very easy to access hospital

The property was perfect for those who need to be in or around the Westmead medical precinct. For that reason it was very convenient and the staff were delightful and very welcoming and helpful